Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sergio Salinas

Brownsville

Summary

Dynamic Zone Supervisor at Compass Connection with a proven track record in enhancing workflow efficiency and improving customer satisfaction. Skilled in task delegation and conflict resolution, I foster a collaborative environment that boosts team productivity. Committed to safety and compliance, I implement effective solutions that drive operational success.

Overview

32
32
years of professional experience

Work History

Zone Supervisor

Compass Connection
08.2019 - 06.2025
  • Supervised daily operations to ensure compliance with safety standards and company policies.
  • Trained and mentored staff on operational procedures and best practices.
  • Implemented process improvements to enhance workflow efficiency and accuracy.
  • Monitored inventory levels, coordinating restocking efforts as needed.
  • Resolved operational issues by troubleshooting problems and facilitating effective solutions.
  • Coordinated with other departments to maintain smooth operations and achieve company objectives.
  • Optimized resource allocation by skillfully assigning tasks based on individual strengths and project requirements.
  • Streamlined communication channels between teams, enabling faster decision-making processes and issue resolution.
  • Improved customer satisfaction ratings by addressing concerns promptly and implementing appropriate solutions.
  • Motivated employees through effective communication, fostering a positive work environment that increased productivity.
  • Oversaw employee scheduling, ensuring adequate coverage during peak hours while minimizing labor costs.
  • Managed conflict resolution among team members, promoting a healthy working atmosphere conducive to high productivity levels.
  • Conducted regular performance evaluations, providing constructive feedback and developing individual growth plans for team members.
  • Prepared and submitted reports on job progress and safety conditions to upper management.
  • Administered disciplinary actions to workers violating safety regulations and company policies.

Shift Supervisor

South West Key
07.2013 - 09.2015

Supervised and assisted in running shift, Ans assigned staff to work position. Made sure all minors were safe and secured

Detention Officer

Darryl Hester Detention Center
07.2005 - 07.2013
  • Monitored inmate behavior to maintain safety and security within the facility.
  • Conducted regular inspections of cells and common areas for contraband and compliance with regulations.
  • Implemented de-escalation techniques to manage conflicts and prevent incidents among inmates.
  • Collaborated with law enforcement and court officials to facilitate inmate transport and legal proceedings.
  • Trained new staff on operational procedures, safety protocols, and emergency response measures.
  • Prepared detailed reports on incidents, inmate behavior, and compliance with institutional rules.
  • Evaluated existing safety protocols, recommending improvements that enhanced overall facility security measures.
  • Responded promptly to emergency situations and provided medical aid.
  • Took custody of prisoners from arresting officers to begin processing into detention facility.
  • Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
  • Conducted physical searches of prisoners and premises in search of weapons and contraband.
  • Transported prisoners throughout facility and off-site to medical appointments and court appearances.
  • Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
  • Wrote daily reports and maintained logs of inmate activities and behaviors.
  • Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
  • Attended to feeding, housing, and physical well-being of inmates.
  • Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
  • Created and maintained positive relationships with inmates to build rapport and trust.
  • Promoted a culture of respect within the detention center by modeling professionalism at all times and treating inmates with dignity.
  • Enhanced inmate security by conducting regular cell checks and monitoring daily activities.
  • Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
  • Provided support to inmates by addressing their concerns promptly and professionally while maintaining facility rules and regulations.
  • Processed visitors and attorneys arriving to see prisoners.
  • Implemented crisis intervention strategies when needed, demonstrating empathy toward inmates during difficult situations without compromising authority or control over the situation.
  • Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
  • Supervised and controlled behavior of Number inmates.
  • Assisted in the preparation and execution of transport assignments, ensuring both detainee and officer safety during transfers to other facilities or court appearances.
  • Reduced contraband incidents with meticulous cell inspections.
  • Enhanced communication with law enforcement agencies for smoother transfer and release processes.
  • Improved facility cleanliness and orderliness, overseeing inmate work details for upkeep and maintenance.

Dairy Stocker

HEB Grocery Store
06.1993 - 10.2004
  • Managed inventory levels, ensuring product freshness and compliance with safety standards.
  • Organized dairy products on shelves for optimal visibility and accessibility to enhance customer experience.
  • Monitored expiration dates, performing regular checks to minimize waste and maintain stock integrity.
  • Collaborated with team members to streamline stocking processes, improving overall store efficiency.

Education

None -

Simon Rivera High School
Brownsville, TX
06.1992

Skills

  • Task delegation
  • Policy enforcement
  • Employee evaluation
  • Team management
  • Willingness to learn
  • Teamwork
  • Teamwork and collaboration
  • Dependable and hardworking
  • Problem-solving
  • Time management
  • Job site cleanup
  • Following instructions
  • Multitasking
  • Reliability
  • Worker supervision
  • Excellent communication
  • Team leadership
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making

Timeline

Zone Supervisor

Compass Connection
08.2019 - 06.2025

Shift Supervisor

South West Key
07.2013 - 09.2015

Detention Officer

Darryl Hester Detention Center
07.2005 - 07.2013

Dairy Stocker

HEB Grocery Store
06.1993 - 10.2004

None -

Simon Rivera High School