Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sergio Santoyo

Oxnard,CA

Summary

Detail-oriented Customer Service Professional with over 6 years of experience enhancing client satisfaction through effective communication and problem-solving skills. Demonstrates strong time management and organizational abilities, successfully managing diverse tasks in fast-paced environments. Committed to leveraging expertise to contribute to team success while seeking opportunities for professional growth.

Overview

7
7
years of professional experience

Work History

RF Technician

Ciao Wireless
Camarillo, CA
03.2022 - Current
  • Troubleshot and repaired defective parts using appropriate tools such as digital multimeters, oscilloscopes, spectrum analyzers.
  • Reviewed engineering drawings and schematics to determine proper setup and operation of RF systems during tests.
  • Managed multiple projects simultaneously while adhering to strict deadlines.
  • Generate detailed reports summarizing findings from tests conducted on RF systems.
  • Performed diagnostics and testing to locate root causes and resolve issues for optimal performance.

Warehouse Receiving Clerk

Test Equity
Moorpark, CA
05.2019 - 03.2022
  • Received incoming shipments, verifying quantity and quality of items against purchase orders.
  • Inspected products for damages or defects and reported to supervisor.
  • Utilized RF scanners to track movements of inventory within the warehouse environment.
  • Stocked shelves with received inventory, ensuring accuracy of product counts.
  • Assisted in loading and unloading freight from trucks using lift gates or ramps, dollies, hand trucks or other equipment as necessary.

Delivery Driver

Master Cooling
Moorpark, CA
02.2018 - 05.2019
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Assisted warehouse personnel in packing orders when necessary.
  • Received daily delivery instructions and route assignments from dispatch.

Education

High School Diploma -

Rio Mesa High School
Oxnard, CA
06-2011

Skills

  • RF system testing
  • Troubleshooting techniques
  • RF scanning
  • Data entry
  • Problem solving
  • Attention to detail
  • Adaptability to change
  • Pallet jack use
  • Route planning
  • Customer service
  • Communication skills

Languages

Spanish
Native/ Bilingual

Timeline

RF Technician

Ciao Wireless
03.2022 - Current

Warehouse Receiving Clerk

Test Equity
05.2019 - 03.2022

Delivery Driver

Master Cooling
02.2018 - 05.2019

High School Diploma -

Rio Mesa High School

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Sergio Santoyo