Sergio Sias
Bastrop,TX
Summary
Friendly and reliable with knack for providing excellent customer service and maintaining composure in fast-paced environments. Knows importance of accurate cash handling and quick order processing, ensuring smooth and efficient transactions. Committed to delivering positive customer experience and contributing to team success.
Overview
3
3
years of professional experience
Work History
Head Dishwasher
Hyatt Regency Lost Pines
04.2024 - Current
- Operated industrial dishwashing equipment to ensure cleanliness and sanitation of kitchenware.
- Trained new staff on proper dishwashing techniques and safety protocols.
- Monitored inventory levels of cleaning supplies and communicated needs to management.
- Maintained organized workstation to promote efficiency in dishwashing processes.
- Assisted culinary team by providing clean dishes, utensils, and glassware in a timely manner.
- Collaborated with kitchen staff to streamline dish return process during peak service hours.
Cook
Raising Canes
10.2023 - 04.2024
- Prepared high-quality chicken dishes following established recipes and safety guidelines.
- Operated kitchen equipment efficiently, maintaining cleanliness and adherence to health standards.
- Collaborated with team members to ensure timely service during peak hours.
- Assisted in training new staff on food preparation techniques and kitchen protocols.
- Conducted regular quality checks on food items before serving to uphold restaurant standards.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Drive-Thru Cashier
Taco Cabana
01.2023 - 05.2023
- Processed customer orders accurately and efficiently during high-volume shifts.
- Managed cash register operations, ensuring accurate transactions and balanced drawers.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of drive-thru area to enhance operational efficiency.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Followed food safety and sanitation guidelines at all times.
- Assisted customers with menu items and accurate order fulfillment.
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Developed strong communication skills while interacting with diverse clientele daily.
Education
No Degree -
Austin High
Austin, TXSkills
- Food safety compliance
- Cash handling and management
- Customer service
- Time management
- Fast-paced environment
- Excellent communication
- Problem-solving
- Teamwork and collaboration
- Multitasking and organization
- Flexible schedule
- Reliability and punctuality
- Adaptable and flexible
Timeline
Head Dishwasher
Hyatt Regency Lost Pines
04.2024 - Current
Cook
Raising Canes
10.2023 - 04.2024
Drive-Thru Cashier
Taco Cabana
01.2023 - 05.2023
No Degree -
Austin High