Summary
Work History
Education
Skills
Languages
Timeline
Overview
Generic

Sergio Tavares

Loveland,CO

Summary

Customer-focused professional with successful 15-year career in Account Manager sector. Dynamic successful applying Costumer Service and Relationship in busy business environment. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Work History

CEO and Founder

Send4you Llc
01.2017 - 08.2023
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Established foundational processes for business operations.
  • Identified new revenue generation opportunities to maximize bottom-line profitability.
  • Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
  • Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
  • Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.

Sales Executive

JAV Automation (rockwell Automation)
02.2008 - 10.2016
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Established and maintained positive relationships with vendors to determine product availability and quality.
  • Analyzed past sales data and team performance to develop realistic sales goals.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.

Education

High School Diploma -

Instituto Educacional Freitas Figueredo
Sao Luis, MA - Brasil
11.2000

Professional Technical -

Netcon
Sao Luis, MA - Brasil
11.2006

Skills

  • Risk Management
  • Contract Management
  • New Market Penetration
  • Business Start up
  • Account Management
  • Business Alliances
  • Relationship Management
  • Product Knowledge
  • Key Stakeholder Relationship Building
  • Sales Expertise
  • Strategic Sales Knowledge
  • Product Sales
  • Client Relations
  • Customer Service
  • Problem Resolution
  • Route Management
  • Problem-Solving Abilities
  • Customer Relations
  • Professional Telephone Demeanor

Languages

Portuguese
Native or Bilingual
English
Professional Working
Spanish
Professional Working

Timeline

CEO and Founder

Send4you Llc
01.2017 - 08.2023

Sales Executive

JAV Automation (rockwell Automation)
02.2008 - 10.2016

High School Diploma -

Instituto Educacional Freitas Figueredo

Professional Technical -

Netcon

Overview

16
16
years of professional experience

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Sergio Tavares