Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sergio Torres

Phoenix,AZ

Summary

Dedicated and reliable professional with extensive experience in delivery driving, inventory control, and shift management. Recognized for strong problem-solving abilities and a consistent track record of maintaining safety and efficiency in fast-paced environments. Committed to optimizing operations and ensuring timely deliveries while fostering a collaborative team atmosphere. Eager to leverage skills and experience to contribute positively to organizational goals.

Overview

8
8
years of professional experience

Work History

Delivery Associate

Amazon
Phoenix, Arizona
11.2024 - Current
  • Executed delivery of 150–300+ packages per route, ensuring timely and efficient service.
  • Utilized Amazon delivery app to navigate and follow designated routes for efficient package delivery.
  • Arranged and secured packages in delivery van to optimize space and ensure safe transport.
  • Resolved challenging delivery situations, including access to gated communities and managing interactions with dogs, to maintain service efficiency.
  • Maintained strict compliance with traffic laws, Amazon safety standards, and DSP policies to support operational integrity.
  • Performed detailed assessments of vehicle conditions pre- and post-trip to identify maintenance needs and enhance reliability.
  • Conducted regular inspections and communicated mechanical or safety concerns to management to maintain workplace safety standards.

ICQA (Inventory control & Quality Assurance)

Amazon
Phoenix, AZ
10.2019 - 11.2024
  • Assisted in conducting cycle counts to maintain inventory accuracy. Supported inventory audits to identify discrepancies and improve stock management. Collaborated with team members to enhance overall inventory processes.
  • Analyzed inventory discrepancies and monitored trends to enhance accuracy.
  • Assessed and documented damaged or misplaced items for inventory accuracy.
  • Oversaw maintenance of data logs and quality assurance documentation.

Shift Manager/Crew Member Cook

Burger King
Phoenix, AZ
11.2017 - 10.2019
  • Performed accurate drawer counts and facilitated bank deposits to ensure cash handling precision.
  • Managed safe drop processes and authorized voids and refunds to maintain operational integrity.
  • Monitored compliance with loss-prevention measures and ensured strict adherence to cash-handling policies.
  • Conducted regular inspections to ensure all safety and sanitation guidelines were consistently followed.
  • Documented temperature readings and verified equipment functionality to ensure compliance with safety standards.
  • Conducted regular checks on food labeling and holding times to uphold health regulations and prevent waste.
  • Coordinated team efforts to execute routine cleaning schedules, enhancing overall workplace cleanliness.

Education

High School Diploma -

Carl Hayden
Location
05-2019

Skills

  • Bilingual (Spanish & English)
  • Customer Service
  • Cash Handling & POS System
  • Food Safety & Sanitation
  • Leadership and Management
  • Safety Awareness
  • Time management & productivity

Languages

English
Spanish

Timeline

Delivery Associate

Amazon
11.2024 - Current

ICQA (Inventory control & Quality Assurance)

Amazon
10.2019 - 11.2024

Shift Manager/Crew Member Cook

Burger King
11.2017 - 10.2019

High School Diploma -

Carl Hayden