SERGIO TORRIENTE
Bronx
Summary
Seasoned manager/leader within NYC restaurant and nightlife spaces with over twenty years of hospitality experience. Strong training and coaching skills with focus on team capacity building, quality service and business development.
I possess a strong professional demeanor with excellent interpersonal skills. I have an extensive background in customer service and communication skills. I also thrive in high pressure environments and problem solving
Working at Nissan has helped me refine my negotiating skills, customer interaction, sales process and closing deals.
Overview
2026
2026
years of professional experience
Work History
Automotive Sales Consultant
Nissan Of The Bronx
09.2024 - Current
Lead Server Trainer
Red Horse & Park Avenue Kitchen by David Burke
12.2023 - 08.2024
Service Director
Etiquette Management Group
01.2020 - 11.2024
Restaurant Manager
The Restaurant at The Playboy Club
01.2019 - 12.2019
General Manager of Operations
Salsa Con Fuego
05.2016 - 01.2020
Banquet Captain/ Kitchen Steward
Surf Club Catering Hall
04.2001 - 09.2008
All
Job Description
- Successfully negotiated and closed multiple car deals. Developed strong relationships wit customers for repeat customers and referrals. Maintained up to date product knowledge of inventory and specifications to better serve customers.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed and selected, trained and supervised staff
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Mentored and developed staff members for career advancement opportunities, leading to a ore skilled and motivated workforce.
- Coordinated catering service for private events, delivering memorable experiences
- Optimized labor cost by closely monitoring schedules , adjusting staffing levels according to business needs,
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Education
Hotel and Restaurant Management -
Monroe College
Bronx, NY06.2011
Culinary Arts & Hotel Restaurant Management -
Sullivan County Community College
Loch Sheldrake, NY05.2004
Skills
- Leadership skills
- Team motivation
- Guest relations
- Upselling
- Resilience under pressure
- Strong negotiation skills
- Adaptability to change
- Social media proficiency
- Upselling and cross selling
- Multitasking
Languages
Spanish
Limited Working
Timeline
Automotive Sales Consultant
Nissan Of The Bronx
09.2024 - Current
Lead Server Trainer
Red Horse & Park Avenue Kitchen by David Burke
12.2023 - 08.2024
Service Director
Etiquette Management Group
01.2020 - 11.2024
Restaurant Manager
The Restaurant at The Playboy Club
01.2019 - 12.2019
General Manager of Operations
Salsa Con Fuego
05.2016 - 01.2020
Banquet Captain/ Kitchen Steward
Surf Club Catering Hall
04.2001 - 09.2008
All
Job Description
Hotel and Restaurant Management -
Monroe College
Culinary Arts & Hotel Restaurant Management -
Sullivan County Community College
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