Sergio Toscano Jara
Fairbanks,AK
Summary
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage various environments. History as the senior advisor to the Organization's CEO and point of contact to coordinate sexual assault victim care. Documented, organized, and tracked services provided from the initial report, disposition, and through to resolution of the victim’s health care and support service needs.
Overview
9
9
years of professional experience
Work History
Casual Pay Lead
Bureau Of Land Management - Alaska Fire Service
2022.04 - Current
- Resolved payroll discrepancies quickly and successfully.
- Provided customer service to employees regarding payroll inquiries and issues.
- Maintained strict confidentiality of all payroll information and records.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
Sexual Assault Response Coordinator
United States Army
2015.02 - 2022.10
- Responsible for filing and record keeping of all “Survivors” paperwork to ensure that they were keep secure and updated on a monthly basis.
- Handle and safeguarded the customers PII in accordance to the brigade and Department of Defense standards of Safeguarding Personally Identifiable Information.
- Updated the monthly Battalion slides (Power Point) for the monthly USARAK Sharp meeting with the USURAK General.
- Created the Battalion’s Sexual Harassment/Assault Response and Prevention SOP and Memorandum’s for record.
- Updated and briefed the Battalion’s SHARP slides during the weekly Command and Staff meetings.
- Responsible for training 625 Soldiers in the Battalion on quarterly and annual Sexual Harassment/Assault Response and Prevention Program classes.
- Responsible for all the administrative paperwork and safeguarding the PII of 20 Victim Advocates to ensure that they met all qualifications and requirements for each of their organizations.
- Interviewed, screened, and conducted background checks for potential candidates in order to evaluate if the criteria of a Victim Advocate were met.
- Conducted budget analysis with the USURAK program manager and the Brigade SARC in order to have funds for the Battalion’s SHARP Program.
- Build the Battalion’s data base that showed how many personnel are trained, delinquent or close to be overdue in training.
- Oversaw the Battalion’s Defense Travel System (DTS) statuses to ensure that the Victim Advocates candidates travel documents and entitlements are on order before and after their trip.
- Maintained 100% inventory of all the SHARP program’s property
Career Transition Internship as Admin Assistant
Bureau Of Land Management - Alaska Fire Service
2022.04 - 2022.07
- Responsible for customer service to include answering phones and greeting customers.
- Knowledge and experience in the privacy and regulations of Personally Identifiable Information (PII) collection, minimization, appropriate use, information sharing, proper handling and disposal.
- Handle official and time sensitive incoming and outgoing mail.
- Pick-up and deliver mail, parcels, and other items to employee’s mailboxes or sections.
- Operated USPS machine that automatically weighs and prints out stamps for mailing according to delivery zip code.
- Operates the Administrative FedEx account, in order to schedule pick up times and deliveries of parcels for the Human Resources team and all employees.
- Updated the internal computerize administrative records, rosters and documents for employees and new hires.
- Assist with development of standard operating procedures.
- Perform FBMS (Budget Program) Charge Card and Purchase Requisition Reallocations to ensure budgeting accuracy and that supporting documents of any financial transaction are complete.
Platoon Sergeant
Echo Company, 1-25th Aviation Regiment
2021.04 - 2022.03
- Responsible for maintaining the good order and discipline of the Platoon by enforcing standards to ensure all of the training objectives were met.
- Provide leadership and guidance to Soldiers in order for them to meet all necessary training and qualifications requirements according to the DoD and the organization.
- Provided administrative assistance by writing and editing memorandum’s (Word or Adobe Acrobat), created presentations (Power Point) and ensuring that Soldiers actions (DA or DD Form’s) are completed.
- Check Soldiers' financial records on a monthly basis to ensure that they are getting their entitlements and their vacation days are in order
- Handle and safeguarded the Soldier’s PII in accordance to the brigade and Department of Defense standards of Safeguarding Personally Identifiable Information.
Education
D-SAACP Advocate Level II -
DoD Sexual Assault Advocate Certification Program
Bachelor of Science - Public Safety And Emergency Management
Grand Canyon University
Phoenix, AZ11.2020
Associate of Science - General Science
American Military University
Charles Town, WV11.2017
Skills
- Ability to use effective investigations with trauma-informed approaches.
- Ability to calmly, and effectively manage difficult, confidential, and sensitive issues with professionalism in complex organizations.
- Computer proficiency with Microsoft Office and electronic database management systems.
- Team leadership skills with payroll understanding and admin experience.
Languages
Spanish
Native or Bilingual
Timeline
Casual Pay Lead
Bureau Of Land Management - Alaska Fire Service
2022.04 - Current
Career Transition Internship as Admin Assistant
Bureau Of Land Management - Alaska Fire Service
2022.04 - 2022.07
Platoon Sergeant
Echo Company, 1-25th Aviation Regiment
2021.04 - 2022.03
Sexual Assault Response Coordinator
United States Army
2015.02 - 2022.10
D-SAACP Advocate Level II -
DoD Sexual Assault Advocate Certification Program
Bachelor of Science - Public Safety And Emergency Management
Grand Canyon University
Associate of Science - General Science
American Military University
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