Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sergio Vela

El Paso,TX

Summary

I want to obtain a more complex work environment. I can be a very positive asset to a company, and my fellow co-workers. I like to challenge myself and I'm prepared to overcome any obstacles I may face or put to the test. I'm a very creative, positive, and outgoing person. I have the aptitude to be successful in the work environment.

Overview

2025
2025
years of professional experience

Work History

HR STAFF RECRUITER

MVT HOLDINGS
06.2022 - 02.2025
  • -In charge of opening job requisitions in Indeed and Tenstreet
  • -Searching for qualified candidates for the appropriate positions
  • -Pre-screening candidates and creating a professional packet for hiring managers
  • -Setting up interviews for candidates with the appropriate hiring managers
  • -Recruit possible candidates in various job fairs
  • -Connecting and networking with all hiring managers to provide the best quality of candidates
  • -Cross-training and developing new skill sets as necessary
  • -Boosted overall productivity levels with ongoing employee training programs, professional development opportunities, and personalized career growth plans.

FULL TIME CUSTOMER SERVICE/ BILLING

VERIZON WIRELESS
04.2018 - 11.2021
  • -In charge of providing the best customer service regarding all aspects of Verizon including all inbound calls, outbound calls, and chats
  • -Educated customers regarding any questions they might have about their bills
  • This was really about breaking down an entire bill from a small detail to a really extended bill
  • -Generated sales by providing a full understanding of our products and elaborating on our prices
  • -Provided different payment options for customers who were financially struggling
  • -Conducted credit checks for all of our new customers and secured all customers' information

PART TIME ASSISTANT MANAGER

RUE 21
06.2010 - 05.2017
  • -In charge of the guy's department by keeping up with its wall visuals, mannequin visuals, and overall appearance of the department
  • -Generated sales by leveraging social media and promoting the store in general through Facebook and Instagram
  • -Provide great customer service to our customers by identifying their needs and wants
  • -Conducted interviews for sales associate positions and assistant manager positions
  • -Trained new employees to company standards and encouraged them to grow inside the company
  • -Created effective advertisements by using flyers, graphics, and marketing collateral
  • -Developed partnerships with local businesses to secure third-party promotions

Intern

THE CITY MAGAZINE OF EL PASO
  • I completed a three-month non-paid internship at The City Magazine
  • I can honestly just say good things about this company
  • -I was in charge of conducting research for the company
  • -Filed and organized all the paperwork that was needed
  • -Helped organize the magazines and promote the company through social media
  • -Attended social events that promoted the magazine
  • -I was a receptionist at the front desk
  • -Helped in different departments

Education

BACHELOR OF BUSINESS - MARKETING

The University of Texas at El Paso
El Paso, TX

Skills

  • Management Skills
  • Budgeting and Forecasting Skills
  • Leadership Skills
  • Interpersonal Public Relations
  • Communication Skills (Bilingual)
  • Strategic Planning
  • Social and Media Skills
  • Business Development
  • Team player
  • Organized
  • Interview coordination
  • Recruitment strategies

Languages

English
Full Professional
Spanish
Full Professional

Timeline

HR STAFF RECRUITER

MVT HOLDINGS
06.2022 - 02.2025

FULL TIME CUSTOMER SERVICE/ BILLING

VERIZON WIRELESS
04.2018 - 11.2021

PART TIME ASSISTANT MANAGER

RUE 21
06.2010 - 05.2017

Intern

THE CITY MAGAZINE OF EL PASO

BACHELOR OF BUSINESS - MARKETING

The University of Texas at El Paso

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Sergio Vela