Sergio Alexander Alavez Torres
McMinnville
Overview
3
3
years of professional experience
Work History
Cashier
Lowe's Home Improvement
02.2026 - Current
- Collaborated with team members to optimize checkout workflow during peak hours.
- Trained new cashiers on register operations and customer service best practices.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries regarding merchandise, resulting in positive feedback from shoppers.
Retail Associate/Backup Manager
Ross Dress For Less
08.2024 - 08.2025
- Consistently maintained a high scan rate of items, 10-15% higher than expected.
- Processed high-volume cash & credit transactions daily.
- Provided excellent customer service by greeting customers & resolving complaints.
- Maintained a clean & organized shopping environment.
- Assisted with moving product from the stockroom to the sales floor.
- Supervised and coordinated cashier and sales floor operations in the absence of the Manager on Duty.
- Trained new associates on company policy, proper cash-handling technique, and sales floor duties.
Team Member
Carl's Jr
02.2024 - 12.2024
- Effectively fulfilled customers' orders 15-30 seconds sooner than expected.
- Provided excellent customer service daily while prioritizing tasks for maximum efficiency.
- Communicated diligently with kitchen staff & customer service staff to maximize efficiency of order fulfillment.
- Informed customers of upcoming promotions & menu changes while upselling.
- Prepared food items consistently and in a timely manner.
- Operated various forms of kitchen equipment such as fryers, grills, griddles, & prep stations.
Crew Member
McDonald's
06.2023 - 02.2024
- Communicated effectively to fellow staff during peak hours.
- Diligently maintained clean & sanitized prep & customer service stations.
- Effectively managed customers in a fast-paced & high-pressure environment.
Skills
- Spanish Speaker
- Team Leadership
- Customer Service
- Merchandise Organization
- Point-of-sale System Understanding
- Collaboration
- Problem Solving
- Adaptability
- Attention to Detail
Timeline
Cashier
Lowe's Home Improvement
02.2026 - Current
Retail Associate/Backup Manager
Ross Dress For Less
08.2024 - 08.2025
Team Member
Carl's Jr
02.2024 - 12.2024
Crew Member
McDonald's
06.2023 - 02.2024