Tung-Zu Sergio Yang

Dynamic operations professional with a proven track record at LPQ USA enhancing operational efficiency and forecasting trends. Achieved significant improvements in business processes, leading teams to exceed goals through strategic planning and staff development.

Bilingual and well-trained individual with exceptional background spent in food industry. Engaging professional disciplined to handle demanding environments.

Flexible, results-oriented Manager offering focused leadership and restaurant operations knowledge to drive profitability.

Exceptional communication and staff oversight skills. Consistent career history of operations improvement, team building and revenue increases.

Energetic [Job Title] with [Number] years of experience offering quality food services. Team leader focused on coaching staff and solving problems involving kitchen efficiency, inventory and customer satisfaction. Saved [Number]% through exceptional budget management.

• Increased sales while balancing inventory and reducing food waste.
• Turned a loss profit location to a profitable location and prevented it from closure.
• Creating a positive working environment by cultivating camaraderie and boost working moral within the staff.
• Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
• Focused on employee training and being consistent with store policies.
• Collaborated with HR and Trained new managers, supervisors in the development of new restaurant locations.
• Supervised team of 75 staff members from two locations.
• Recognized as the most accomplished general manger at LPQ for 2 years in a row.