Serhiy Solomonenko
North Hollywood,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Server
Casa Cipriani New York
New York, NY
10.2023 - Current
- Ensured proper set-up of dining area before service began including silverware, condiments, napkins.
- Accurately recorded orders in POS system while providing excellent customer service.
- Followed up with guests after meals to ensure satisfaction with overall experience.
- Managed multiple tables efficiently while maintaining an attentive and unobtrusive service.
- Participated in regular staff meetings and training sessions to improve service standards.
- Provided menus, explained daily specials, and answered questions about menu items.
- Demonstrated knowledge of wine list and recommended wines based on customer preferences.
- Bussed and reset tables as needed between seating's.
- Responded quickly to guest inquiries or complaints in a professional manner.
- Maintained cleanliness and organization of the dining area to uphold fine dining atmosphere.
Assistant Bar Manager
Ace Hotel New York
Brooklyn, NY
04.2023 - 10.2023
- Maintained accurate inventory of alcoholic beverages and ensured stock was ordered as needed.
- Collaborated with management team on ways to improve efficiency of bar operations.
- Processed orders for liquor products from suppliers in a timely fashion in order to keep bars stocked at all times.
- Provided guidance and direction to bartenders when necessary in order to maintain quality of service provided by employees.
- Created daily drink specials to increase sales volume and revenue.
- Ensured compliance with local health department regulations regarding food sanitation practices and alcohol serving laws.
- Organized and managed bar staff, ensuring all employees were properly trained in safety protocols, customer service and product knowledge.
- Supervised the preparation of drinks for customers according to established recipes and standards.
- Resolved problems or concerns to satisfaction of involved parties.
Bar Manager
Orange Grill
Brooklyn, NEW YORK
08.2022 - 04.2023
- Maintained detailed inventory of bar supplies and stocked work areas.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Reorganized bar stations to streamline service flow.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Created signature beverages to increase revenue and patron loyalty.
- Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor.
Assistant Manager
Pietro Nolita
New York, NY
06.2022 - 08.2022
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Delegated daily tasks to team members to optimize group productivity.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Recruited and hired qualified candidates to fill open positions.
- Worked closely with customers to understand needs and resolve diverse issues.
Server Shift Leader
Balans Miami
Miami, FL
02.2022 - 05.2022
- Supervised serving staff to drive high level of hospitality and food excellence.
- Created positive guest experience by listening to guest needs and recommending options to meet requests.
- Managed tables throughout dining room to execute service at highest level.
- Worked with management to coordinate special functions and events.
- Managed opening and closing duties to facilitate restaurant operations.
Server
Cipriani Downtown
New York, NY
04.2021 - 02.2022
- Provided exceptional service to high volume of daily customers.
- Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
Manager
Tete-A-Tete Loft Cafe
Brooklyn, NY
08.2019 - 04.2021
- Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
- Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
- Decreased costs significantly by negotiating with vendors and suppliers for better prices.
- Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
- Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
- Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
- Facilitated month-end journal entries, account reconciliation and invoicing using Excel.
Waiter
La Vue Restaurant
Brooklyn, NY
06.2016 - 10.2017
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Calculated charges, issued table checks and collected payments from customers.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Increased sales of key menu items through effective upselling.
Education
Some College (No Degree) - UX/UI Design
Columbia Engineering
New York, NYHigh School Diploma -
Kiev Military Lyceum Named After Ivan Bohun
Kiev,Ukraine05.2015
Skills
- Staff development
- Brand management
- Supervision
- Problem resolution
- Attention to detail
- Resilience
- Stress management
- Work ethic
- Confidence
- Team management
- Organization
- Process improvement
- Analytical skills
- Languages: English,Russian,Ukrainian
- Leadership
Technical Proficiencies
Aldelo POS,Clover POS,Toast,Microsoft Excel,Microsoft Word,Microsoft PowerPoint,Numbers,Pages,Zoom,Micros POS
Valid US Driver License,Certificate in Food Protection
Timeline
Server
Casa Cipriani New York
10.2023 - Current
Assistant Bar Manager
Ace Hotel New York
04.2023 - 10.2023
Bar Manager
Orange Grill
08.2022 - 04.2023
Assistant Manager
Pietro Nolita
06.2022 - 08.2022
Server Shift Leader
Balans Miami
02.2022 - 05.2022
Server
Cipriani Downtown
04.2021 - 02.2022
Manager
Tete-A-Tete Loft Cafe
08.2019 - 04.2021
Waiter
La Vue Restaurant
06.2016 - 10.2017
Some College (No Degree) - UX/UI Design
Columbia Engineering
High School Diploma -
Kiev Military Lyceum Named After Ivan Bohun
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