Summary
Overview
Work History
Education
Skills
Volunteer Experience
Hobbies and Interests
Timeline
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Seriah Murray

Seriah Murray

Concord,NC

Summary

I have over eight plus years of professional experience working in an extensive field of customer service and healthcare field related jobs primarily with the goal of providing the upmost care and effiency for people.

Overview

8
8
years of professional experience

Work History

Healthcare Customer Service Representative

Ttec (TeleTech) - HealthCare Solutions
09.2023 - 02.2024

Assist members with everyday needs, provide empathy and support for members, and answering incoming calls.

Clothing and Apparel Associate/Cashier

Target co.
06.2019 - 07.2022
  • Helping guests with purchases, questions, and other store-related needs
  • Checking out and bagging customers' items, stocking/restocking packages and shipments
  • Training new employees and cleaning duties.

Sortation/Package Handler

Amazon
04.2021 - 03.2022
  • Sorting and processing packages, loading packages off trucks, labeling and using the computer to generate labels, etc.

CPR First Aid Certified Lifeguard

Trident Pool Group & Great Wolf Lodge
06.2017 - 08.2018
  • Maintaining safety and satisfaction of guests, initiating in-depth training for new guards, and cleaning duties.

Sales Associate

Rue 21
06.2016 - 05.2017
  • Assisting customers with sales, promoting and finalizing sales, working the cash register and cleaning duties.

Education

Health Care Management Technology -

Rowan Cabarrus Community College
Rowan Cabarrus, NC
02.2024

Nursing -

Gardner-Webb University
Boiling Springs, NC
01.2023

Pre-Nursing -

UNC Greensboro
Greensboro, NC
05.2021

Pre-Nursing -

Winston-Salem State
Winston-Salem, NC
05.2020

High School Diploma -

Central Cabarrus High school
Concord, NC
06.2018

Skills

  • Responsible
  • Trust-worthy
  • Reliable
  • Patient
  • Determined
  • Leadership
  • Communication
  • Creativity
  • Problem solving
  • Computer
  • Emotional Intelligence
  • Active Listening
  • Customer service
  • Empathy
  • Adaptable

Volunteer Experience

06/01/16, 08/01/18, Elevation Church, 545 Concord Parkway N, Concord, NC, 28027, Greeting guests, setting up church, taking care of small children.

Hobbies and Interests

  • Traveling
  • Biking
  • Exercising
  • Spending time with loved ones
  • Watching movies/shows
  • Hiking
  • Camping
  • Social networking

Timeline

Healthcare Customer Service Representative

Ttec (TeleTech) - HealthCare Solutions
09.2023 - 02.2024

Sortation/Package Handler

Amazon
04.2021 - 03.2022

Clothing and Apparel Associate/Cashier

Target co.
06.2019 - 07.2022

CPR First Aid Certified Lifeguard

Trident Pool Group & Great Wolf Lodge
06.2017 - 08.2018

Sales Associate

Rue 21
06.2016 - 05.2017

Health Care Management Technology -

Rowan Cabarrus Community College

Nursing -

Gardner-Webb University

Pre-Nursing -

UNC Greensboro

Pre-Nursing -

Winston-Salem State

High School Diploma -

Central Cabarrus High school
Seriah Murray