Serigne Ibrahima Diouf
Columbus
Summary
Versatile and results-oriented professional with a strong background in customer service and housekeeping, notably at SpringHill Suites By Marriott Wheeling. Excelled in team collaboration and maintaining high sanitation standards, significantly enhancing guest satisfaction. Skilled in streamlining operations to improve efficiency and effectiveness, demonstrating exceptional teamwork and a commitment to excellence.
Overview
3
3
years of professional experience
Work History
Housekeeper
SpringHill Suites By Marriott Wheeling
05.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Retail Sales Associate
Khols
11.2022 - 03.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Warehouse Worker
Vantiv
01.2023 - 11.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Server Manager
Bao Bao Cafe
12.2021 - 04.2022
- Navigated team conflicts by facilitating mediation sessions for constructive outcomes.
- Managed inventory control for reducing waste and ensuring product availability.
- Managed inventory control, reducing waste and ensuring product availability.
- Developed leadership strategies for enhancing team morale and collaboration.
Education
Associate Of Business Administration -
ASA College
Brooklyn, NY01.2022
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
Languages
French
Native or Bilingual
English
Professional Working
Timeline
Housekeeper
SpringHill Suites By Marriott Wheeling
05.2023 - Current
Warehouse Worker
Vantiv
01.2023 - 11.2023
Retail Sales Associate
Khols
11.2022 - 03.2024
Server Manager
Bao Bao Cafe
12.2021 - 04.2022
Associate Of Business Administration -
ASA College
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