Serigne M. Samb

Detail-oriented Application Support Engineer with hands-on experience supporting and integrating software solutions across production environments. Collaborates closely with development, SRE, project management, and business teams to support application functionality, troubleshoot issues, and meet customer and operational requirements. Experienced with CI/CD processes and Linux systems, enabling effective investigation and resolution of application and infrastructure-related incidents. Able to work independently with minimal supervision while maintaining a strong focus on service reliability and issue prevention. Skilled at translating complex technical findings into clear, actionable communication. Eager to apply technical expertise and a customer-focused mindset to support stable, high-performing applications.