Summary
Overview
Work History
Education
Skills
LANGUAGES
Hobbies and Interests
Certification
Timeline
Generic

Serigne T Gueye

Seattle

Summary

I am currently pursuing a degree in Computer Science and I have a keen interest in foreign languages, IT, architecture, and soccer. I have strong interpersonal skills that enable me to connect and communicate effectively with people.

Experienced with threat monitoring and analysis. Utilizes effective strategies for incident management and emergency communication. Knowledge of global security operations and response coordination.

Overview

3
3
years of professional experience
1
1
Certification

Work History

SOC Operator

Allied Universal Security Services
09.2024 - 06.2025

Monitor security systems, cameras, and alarms to detect potential security threats and respond to incidents.

  • Conducted regular inspections of surveillance equipment to ensure operational readiness.
  • Analyzed security footage for evidence and trends, supporting proactive measures.
  • Monitored security systems, identifying and responding to incidents in real-time.

Sales consultant/ Store manager

AT&T by Cell Shop
04.2024 - 09.2024


  • Delivered exceptional customer service to enhance client satisfaction and retention.
  • Analyzed customer needs to recommend suitable products and services effectively.
  • Collaborated with team members to achieve sales targets and improve overall performance.
  • Trained new staff on product knowledge and sales techniques for optimal results.

Video Remote and over the phone French/English health care interpretation

Alfa System
02.2023 - 03.2024
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.

Costumer Service

Munzero Design
01.2022 - 02.2023
  • Delivered high-quality customer service, resolving issues promptly and professionally.
  • Provided exceptional customer service through timely communication and professional interactions.
  • Provided superior customer service leadership by greeting and assisting customers.
  • Delivered superior customer service by responding to inquiries and complaints.

Education

Computer Science under grad

Shoreline Community College
Shoreline, WA

Baccalaureate - experimental Science (Serie S2)

Plato Academy High School
Senegal
07-2022

High School Diploma -

Canon City High School
Canon city, Co
05-2020

Skills

  • Python
  • Windows
  • Software troubleshooting
  • Microsoft Office
  • Computer skills
  • Computer assembly
  • Customer Service
  • Incident response management
  • Customer service
  • Problem-solving
  • Security incident reporting
  • Teamwork

LANGUAGES

French: fluent
Wolof: fluent
English: Fluent

Hobbies and Interests

Traveling, Reading, Sports(Soccer), Outdoor Activities, Music, Movies

Certification

  • Licensed Security Officer

Timeline

SOC Operator

Allied Universal Security Services
09.2024 - 06.2025

Sales consultant/ Store manager

AT&T by Cell Shop
04.2024 - 09.2024

Video Remote and over the phone French/English health care interpretation

Alfa System
02.2023 - 03.2024

Costumer Service

Munzero Design
01.2022 - 02.2023

Computer Science under grad

Shoreline Community College

Baccalaureate - experimental Science (Serie S2)

Plato Academy High School

High School Diploma -

Canon City High School