Serik Raissov
Miami,Florida
Summary
Dynamic Sales Manager and Logistics Coordinator with extensive experience in customer relations and sales strategy development. Known for driving sales growth, building long-lasting client relationships, and leading successful teams. Proficient in inventory management, order tracking, and optimizing logistics for enhanced efficiency.
Overview
7
7
years of professional experience
Work History
Sales Manager
Cashmaster LLC
03.2016 - 05.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Attended industry events and conventions to expain sales opportunities.
- Drove regional sales growth, implementing innovative marketing strategies and cultivating key partnerships.
Sales Associate
Cashmaster LLC
01.2013 - 03.2016
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of [Type] products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Achieved top performer status within the company due to consistent high sales numbers.
Logistics Coordinator
EDGE Group LLC
10.2011 - 11.2012
- Tracked orders and notified customers of status or potential delays.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Improved order accuracy through meticulous data entry and verification processes.
- Optimized transportation strategies by analyzing route performance data and adjusting plans accordingly.
- Improved warehouse efficiency by redesigning layout for smoother flow of goods.
Education
Bachelor of Technology - Transportation
KazNTU
Kazakhstan, Almaty05.2011
Skills
- Relationship Building
- Goals and performance
- Product Knowledge
- Sales Planning
- Sales Tracking
- POS (Word, Excel, Outlook)
- Customer Service
- Inventory Management
Languages
English
Professional Working
Russian
Full Professional
Turkish
Limited Working
Timeline
Sales Manager
Cashmaster LLC
03.2016 - 05.2018
Sales Associate
Cashmaster LLC
01.2013 - 03.2016
Logistics Coordinator
EDGE Group LLC
10.2011 - 11.2012
Bachelor of Technology - Transportation
KazNTU