Serina Knowles
Elmira
Summary
Highly motivated healthcare professional offering over 4 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
10
10
years of professional experience
Work History
Medical Scribe
CityMD
06.2023 - 01.2025
- Provide support to multiple physicians within fast-paced clinical environments and ensure high-level quality patient care by providing accurate documentation on history, procedures, consults, and discussions in EMR
- Utilize medical terminology knowledge to prepare professional communications in word processing and database software with exceptional spelling, punctuation, and grammar
- Assisting with testing or room preparation as needed, including taking vitals, Covid, Flu, and Strep testing, urinalysis, preparing urine samples, preparing nebulizer treatments, and preparing for sutures and abscess drainages
- Preformed venipunctures for STD testing, routine panels, D-dimers, and other bloodwork as needed
- Interface with up to 100 patients daily and provide education on treatment plans, test results, and medical information
- Prepared and assembled medical record documentation/charts for physician, transcribed medical documentation during patient visits, and ensured accuracy
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
EMT
Superior Ambulance Services
07.2021 - 05.2023
- Deliver first aid, basic life support, and emergency medical treatment to 50+ patients per week in a wide range of emergency medical situations
- Administer emergency treatment to patients in life-threatening medical situations, conduct on-scene patient assessments to evaluate injuries and vital signs, and communicate with families and patients to identify treatments based on medical history
- Deliver pre-hospital care and perform pharmaceutical interventions for toxicological emergencies including opioid overdose, poisoning, and allergic reactions
- Perform on-site patient assessments, administer cardiopulmonary resuscitation (CPR) and post-resuscitation care, conduct trauma triage and hemorrhage control
Biology and Chemistry Tutor
Corning Community College
09.2018 - 05.2019
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help
- Assisted students in developing study skills and strategies
- Motivated students with accurate feedback and positive reinforcement
- Provided homework assistance using specific curriculum and materials
- Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas
- Conducted review sessions to help students prepare for tests
Volunteer
Elderly Aide - Volunteer
05.2015 - 01.2017
- Offered companionship and kindness to elderly patients
- Maintained clean, safe, and well-organized patient environment
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming
- Assisted with daily living activities, running errands, and household chores
- Cooked meals and assisted patients with eating tasks to support healthy nutrition
Education
Bachelor of Science - Biology
Binghamton University
Binghamton, NY12.2022
Associate of Science - Math and Science
Corning Community College
Corning, NY05.2019
Biology and Chemistry Tutor
Corning Community College
Corning, NY05.2019
Skills
- Phlebotomy
- Laboratory Instrumentation
- Microscopic Techniques
- Problem Resolution
- Calm Under Pressure
- Medical Terminology
- EMR Expertise
- Medical office administration
Timeline
Medical Scribe
CityMD
06.2023 - 01.2025
EMT
Superior Ambulance Services
07.2021 - 05.2023
Biology and Chemistry Tutor
Corning Community College
09.2018 - 05.2019
Volunteer
Elderly Aide - Volunteer
05.2015 - 01.2017
Associate of Science - Math and Science
Corning Community College
Biology and Chemistry Tutor
Corning Community College
Bachelor of Science - Biology
Binghamton University
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