Serina Marturano
Springtown,TX
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing the highest level of service to customers and creating pleasant work environment for staff. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
9
9
years of professional experience
Work History
District Child Nutrition Director
Texas Leadership Public Schools – District Administration
11.2019 - Current
- Procurement of vended meals contracts.
- Claims processing through Texas State systems ensuring timely reimbursements.
- Created purchase orders and tracked invoices to avoid missing or delayed shipments.
- Budgeting and financial management of department budget.
- Inspected equipment, kitchen appliances and work areas to verify cleanliness and functional operation.
- Disseminated information to school staff and students to promote increased interest in meal programs.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Verified prepared food met standards for quality and quantity before serving to students and staff.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Reduced inaccuracies by carefully counting meals and keeping meticulous records of transactions.
Warehouse Supervisor – Facilities Coordinator
Fleet Pride
07.2017 - 12.2019
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Served as point of contact for internal and external customers seeking support and information.
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
- Conducted regular facility inspections to identify repair needs or improvements.
- Collaborated with other departments to foster efficient use of facility space and resources.
- Reconciliation of daily sales invoices.
- Coordinated customer sales events.
- Inventory control management.
- Provided support and services related to mail, shipments and deliveries.
- Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
- Prepared reports and schedules with accuracy.
- Ordered, maintained and distributed supplies and inventory.
Teacher’s Aide- Office Assistant
Texas Leadership Public School
08.2014 - 07.2017
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments and provided campus tours upon request.
- Interacted with customers by phone, email, or in-person to provide information.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Delivered clerical support by handling range of routine and special requirements.
- Edited and proofread documents for accuracy and completeness.
- Technology class teacher.
- Tracked student academic progress.
- Tracked Leadership data required to reach campus goals.
- Coordinated Student Leadership activities and events.
- Truancy Prevention Facilitator: Identifying truant students and scheduling meetings with the guardians.
- Maintained and updated truant student records, both digital and physical for each student not in compliance with state truancy laws.
Education
Food And Nutrition Entrepreneurship - Health And Wellness
Arizona State University
10.2023
Interdisciplinary Studies K-8 grade -
Western Governors University
05.2017
Howard College
05.2014
Associates of Arts in General Studies - General Studies
Temple College
05.2013
Business - Business Management
University of Mary Hardin-Baylor
05.2001
Skills
- Teamwork and Collaboration
- Supply Ordering and Management
- Managing Operations and Efficiency
- Contract Development and Management
- Verbal and Written Communication
- Managing Files and Records
- Team Leadership
- Invoice Reconciliation
- Budget Controls
- Time Management
- Administration and Reporting
- Managing Multiple Tasks
- Proficient Microsoft Office
References
- Nicole Lindsey, Region 15 Education Service Center, Child Nutrition Specialist, 325-277-8095
- Henry Lozano, Fleet Pride, Branch Manager, 325-234-9861
- Shanna Smith, Shannon Hospital, 325-227-9477
Volunteer Positions
- Texas Leadership Project Graduation Coordinator, 01/01/20, 01/01/2021
- Christian Faith Center Lyrics-Audio/Visual, 01/01/19
- US Marine Corps Family Readiness Advisor, 01/01/13, 05/01/14
- US Marine Corps Family Readiness Team Member, 01/01/12, 05/01/13
- Boy Scouts of America Scout Leader, 01/01/11, 05/01/13
Additional Training
- Leader In Me 7 Habits of Effective People, 01/01/17
- Certified Texas Mediator, 07/01/16
Gardening
I am very interested in the ways we can use organically grown food to both nourish and heal the human body. Gardening allows time for me to recharge, but also utilize my planning and organization skills. I enjoy creative problem solving and thinking outside of the box to find simple solutions. My determination and commitment to finding ways to provide overall health and wellness to my family brings me joy.
Timeline
District Child Nutrition Director
Texas Leadership Public Schools – District Administration
11.2019 - Current
Warehouse Supervisor – Facilities Coordinator
Fleet Pride
07.2017 - 12.2019
Teacher’s Aide- Office Assistant
Texas Leadership Public School
08.2014 - 07.2017
Food And Nutrition Entrepreneurship - Health And Wellness
Arizona State University
Interdisciplinary Studies K-8 grade -
Western Governors University
Howard College
Associates of Arts in General Studies - General Studies
Temple College
Business - Business Management
University of Mary Hardin-Baylor
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