Serina Patel
Legal Assistant
Winter Garden,FL
Summary
Passionate and meticulous individual with a blend of legal experience and exceptional customer service skills. Thrives in fast-paced environments and possesses a strong ability to manage multiple tasks efficiently. Looking to leverage these strengths in a new and exciting opportunity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Legal Assistant
Jackson Law PA
07.2023 - Current
- Compiled and Organized Client information for attorney use.
- Communicated pertinent information to clients via phone, email, and mail.
- Scheduled appointments for busy law firm.
- Drafted accurate and persuasive legal correspondence.
- Prepared comprehensive estate plans for clients, encompassing wills, trusts, powers of attorney, living wills, etc.
Assistant Manager
Grand Oaks Mail Center
09.2019 - 07.2023
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
- Developed strong relationships with local businesses to increase bulk mailing contracts and grow revenue streams.
- Managed a diverse team of postal workers, fostering an inclusive work environment that promoted teamwork and collaboration.
Legal Assistant
Aust Law Firm
08.2022 - 10.2022
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Routed incoming mail and messages to relevant personnel without delay.
- Confirmed appointments, communicated with clients, and updated client records.
- Prepared comprehensive estate plans for clients, encompassing wills, trusts, powers of attorney, and living wills.
- Provided exceptional document organization and management for high-volume guardianship cases, ensuring all expense receipts and legal documents were readily available.
Receptionist
PROSE Nails
06.2022 - 08.2022
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Scheduled, coordinated and confirmed appointments and meetings.
- Demonstrated thorough knowledge of all salon products and services.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Collaborated with marketing team to maintain brand consistency across marketing efforts.
Education
Bachelor of Arts - Political Science
University of Central Florida
Orlando, FL 05.2001 -
Associate of Arts - Psychology
Valencia College
Orlando, FL 05.2001 -
High School Diploma -
Windermere High School
Winter Garden, FL 05.2001 -
Skills
Adaptability and Flexibility
Affiliations
- UCF Asian Student Association - Secretary (Spring 2022 - Fall 2022)
- UCF Student Government Leadership Council - Vice-Chair of the Events Committee (Fall 2021- Spring 2022)
- OCPS Volunteer
- Indian American Business Association and Chamber of Commerce - Social Media Manager
Certification
CNP - Certified Notary Public
Timeline
Legal Assistant
Jackson Law PA
07.2023 - Current
Legal Assistant
Aust Law Firm
08.2022 - 10.2022
Receptionist
PROSE Nails
06.2022 - 08.2022
Assistant Manager
Grand Oaks Mail Center
09.2019 - 07.2023
Bachelor of Arts - Political Science
University of Central Florida
05.2001 -
Associate of Arts - Psychology
Valencia College
05.2001 -
High School Diploma -
Windermere High School
05.2001 -