Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
BusinessDevelopmentManager

Serina Patel

Legal Assistant
Winter Garden,FL

Summary

Passionate and meticulous individual with a blend of legal experience and exceptional customer service skills. Thrives in fast-paced environments and possesses a strong ability to manage multiple tasks efficiently. Looking to leverage these strengths in a new and exciting opportunity.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Legal Assistant

Jackson Law PA
07.2023 - Current
  • Compiled and Organized Client information for attorney use.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Scheduled appointments for busy law firm.
  • Drafted accurate and persuasive legal correspondence.
  • Prepared comprehensive estate plans for clients, encompassing wills, trusts, powers of attorney, living wills, etc.

Assistant Manager

Grand Oaks Mail Center
09.2019 - 07.2023
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
  • Developed strong relationships with local businesses to increase bulk mailing contracts and grow revenue streams.
  • Managed a diverse team of postal workers, fostering an inclusive work environment that promoted teamwork and collaboration.

Legal Assistant

Aust Law Firm
08.2022 - 10.2022
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Prepared comprehensive estate plans for clients, encompassing wills, trusts, powers of attorney, and living wills.
  • Provided exceptional document organization and management for high-volume guardianship cases, ensuring all expense receipts and legal documents were readily available.

Receptionist

PROSE Nails
06.2022 - 08.2022
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Increased customer retention rates through exceptional communication skills and problem-solving abilities.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Demonstrated thorough knowledge of all salon products and services.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Collaborated with marketing team to maintain brand consistency across marketing efforts.

Education

Bachelor of Arts - Political Science

University of Central Florida
Orlando, FL
05.2001 -

Associate of Arts - Psychology

Valencia College
Orlando, FL
05.2001 -

High School Diploma -

Windermere High School
Winter Garden, FL
05.2001 -

Skills

Adaptability and Flexibility

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Affiliations

  • UCF Asian Student Association - Secretary (Spring 2022 - Fall 2022)
  • UCF Student Government Leadership Council - Vice-Chair of the Events Committee (Fall 2021- Spring 2022)
  • OCPS Volunteer
  • Indian American Business Association and Chamber of Commerce - Social Media Manager

Certification

CNP - Certified Notary Public

Timeline

Legal Assistant

Jackson Law PA
07.2023 - Current

Legal Assistant

Aust Law Firm
08.2022 - 10.2022

Receptionist

PROSE Nails
06.2022 - 08.2022

Assistant Manager

Grand Oaks Mail Center
09.2019 - 07.2023

Bachelor of Arts - Political Science

University of Central Florida
05.2001 -

Associate of Arts - Psychology

Valencia College
05.2001 -

High School Diploma -

Windermere High School
05.2001 -

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Serina PatelLegal Assistant