Summary
Overview
Work History
Education
Skills
Timeline
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Serina Reyes

Woodlake,CA

Summary

Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.

Overview

11
11
years of professional experience

Work History

Stocker

Loves Travel Stop
01.2021 - 04.2024
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Maintained effective team member communication.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Helped customers locate desired items and transfer oversized items to vehicles.

Cashier

Chevron
02.2017 - 03.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Cashier

Food For Less Grocery Store
04.2016 - 02.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Manager

Jack In The Box
01.2013 - 02.2016
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Onboarded new employees with training and new hire documentation.

Education

High School Diploma -

Woodlake Union High School
Woodlake, CA
06.2005

Skills

  • Willing to Learn
  • Positive Attitude
  • Shelf Stocking
  • Customer Service
  • Friendly and Personable
  • Customer Assistance
  • Loading and unloading
  • Heavy Lifting
  • Stock Rotation
  • Cleaning procedures
  • Merchandise Stocking
  • Product restocking
  • Punctual and Reliable
  • Clear Communication
  • Flexible Schedule
  • Price Checking

Timeline

Stocker

Loves Travel Stop
01.2021 - 04.2024

Cashier

Chevron
02.2017 - 03.2020

Cashier

Food For Less Grocery Store
04.2016 - 02.2018

Manager

Jack In The Box
01.2013 - 02.2016

High School Diploma -

Woodlake Union High School

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Serina Reyes