Imanol Martinez
La Quinta,CA
Summary
Committed and reliable career seeker with a history of exceeding company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand, I am a very hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Im an ambitious, Hungry career-focused individual anxious to obtain an entry-level position to help launch my career and grow while achieving company goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Art Maintenance Specialist
Signature Sculpture
Palm Desert, CA
03.2022 - Current
- Cleaning and maintaining art pieces for private as well as public clients starting from El Paseo up to Riverside LA.
- Cleaned,restored,as well as shining invaluable landmarks such as Spirit of American Youth in Glendale Americana LA, Las Vegas, Padres Stadium Etc.
- Transported trash and hazardous waste to appropriate disposal areas.
- Maintained safety protocols through the safe handling of equipment and chemicals.
- Public Works homeless camp clean up for the Cities of Palm Springs Cathedral City, Indio, and La Quinta as well with the fire and police department -Current Job
BDC Representative
Unicars Honda
La Quinta
03.2024 - 06.2024
- Greeted customers and provided excellent customer service.
- Tracked daily performance metrics including number of calls handled per hour, day, week, month.
- Provided accurate information to customers on products and services offered.
- Scheduled follow-up appointments for customers.
- Participated in team meetings to discuss best practices for BDC operations.
- Provided support to other BDC representatives as needed.
- Scheduled vehicle-showing appointments for sales team and provided reminder phone calls to customers.
- Monitored and responded to internet sales leads from company website and third party sites.
- Disclosed terms of sales with customers and reviewed sales with management.
- Identified customer needs by asking questions and advising on best solutions.
Manager/kubota Loader Office
Desert's J&L Rock
Indio, CA
- Monitored staff performance and addressed high stress situations.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delivered goods and services to customers on time and in excellent condition.
- Accepted cash and credit card payments, issued receipts, and provided change.
- Kept office records organized and supplies well-stocked for optimal team performance.
- Managed client communication, scanning documents and distribution of mail.
- Unloaded products from incoming transports.
- Unloaded materials by hand or with equipment to help team meet work demands.
- Positioned lifting devices to move loaded pallets, skids and material to designated areas.
- Maneuvered trucks into loading or unloading positions, and checking that vehicle and loading equipment are properly and safely positioned.
Caregiver
The Vintage Club
Indian Wells, CA
- Supported bathing, dressing, and personal care needs.
- Maintained a clean and well-organized environment for client happiness and safety.
- Contributed to case reviews of client status and progress.
- Organized oral medications for clients following dosage and schedule requirements.
- Observed patients for changes in physical, emotional, mental, or behavioral conditions and injuries.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Reported concerns to the nurse supervisor to promote optimal care.
Overnight Security
Volunteer Position
La Quinta, CA
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Assisted with crowd control during large events held at the facility.
Education
High School Diploma -
Discovery of Learning
Palm Desert, CA08.2019
Skills
- Dependable and Responsible
- Relationship Building
- Clerical Support
- Customer Service
- Cash Handling
- Bilingual
- Basic Computer Skills
- Verbal and Written Communication
- Marketing
- Staff Training and Development
Certification
- State licensed Life Insurance Producer
- State Issued Guard Card
- CPR Certification
- High School Diploma
Languages
Spanish
Full Professional
Timeline
BDC Representative
Unicars Honda
03.2024 - 06.2024
Art Maintenance Specialist
Signature Sculpture
03.2022 - Current
Manager/kubota Loader Office
Desert's J&L Rock
Caregiver
The Vintage Club
Overnight Security
Volunteer Position
High School Diploma -
Discovery of Learning
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