Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Serinity Jacksom

Natchitoches ,LA

Summary

Dynamic professional with a proven track record at Sam’s Club, excelling in business process improvement and customer engagement. Skilled in complex problem solving and organizational development, I consistently enhanced operational efficiency and fostered strong customer relationships, ensuring accurate transactions and a welcoming shopping experience.

Overview

5
years of professional experience

Work History

Summer House Nursing Home

Kitchen Worker
03.2024 - 08.2025

Job overview

  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Demonstrated versatility in culinary skills, assisting in various stations such as grill, fryer, or sauté as needed.
  • Complied with all federal, state, and local regulations governing safe food handling practices within the kitchen environment.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Expedited orders efficiently during high volume shifts, ensuring prompt delivery of dishes without sacrificing quality or presentation standards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Delegated tasks among kitchen team members efficiently, ensuring smooth workflow during high-volume periods.

Alliance

Warehouse Worker
03.2022 - 03.2023

Job overview

  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.

Sam’s Club

Sales Associate
01.2021 - 05.2022

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Christian School Of Excellence
Jonesboro, LA

05.2020

Skills

    Business Process improvement

    Organizational development

    Executive Communication

    Competitive intelligence

    Complex problem solving

Languages

English
Full Professional

Timeline

Kitchen Worker

Summer House Nursing Home
03.2024 - 08.2025

Warehouse Worker

Alliance
03.2022 - 03.2023

Sales Associate

Sam’s Club
01.2021 - 05.2022

Christian School Of Excellence

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Serinity Jacksom