Serjio Sanchez

Work History

Paint Associate

Home Depot

Cicero , IL

05.2020 - 11.2022

Organized stockroom shelves according to size, color or style.
Handled customer complaints in a professional manner.
Maintained cleanliness of store environment including floors, windows, displays.
Processed returns, exchanges, and refunds in accordance with company policies.
Greeted customers and provided exceptional customer service.
Provided accurate information about products, prices and services.
Restocked shelves as needed to ensure sufficient inventory levels.
Adhered to local health codes by disposing waste material from completed projects properly.
Performed daily inventory checks to ensure adequate supply levels at all times.
Mixed paint colors and tints according to customer specifications.
Informed customers about current promotional offers on paint products.
Cleaned, organized, and maintained the paint department and supplies.
Trained new employees on store policies and procedures related to the Paint Department.
Organized special displays to promote new lines of paints or seasonal collections.

Receiving Department

Home Depot

Cicero, IL

05.2020 - 11.2022

Received incoming shipments and verified contents against purchase orders, packing slips and invoices.
Developed procedures for efficient processing of incoming materials into the warehouse.
Inspected goods for damages or defects, reported issues to supervisor and resolved discrepancies with suppliers.
Managed communication between vendors, transportation companies and internal departments concerning delivery status updates.
Operated material handling equipment to move pallets of merchandise from receiving area to storage locations.
Verified accuracy of shipping documents such as bills of lading, packing lists and invoices.
Ensured compliance with safety regulations while working in the receiving area.
Maintained records of all incoming products, including quantity received and location in warehouse.
Stocked shelves with newly arrived inventory and removed outdated items.
Evaluated receiving processes regularly and recommended improvements where needed.
Utilized scanning technology to accurately track inventory levels of incoming and outgoing shipments.
Followed company safety regulations while operating mechanical equipment such as forklifts and pallet jacks.
Unloaded freight from trucks, containers, and railcars with the use of a forklift or pallet jack.
Assisted in loading and unloading cargo at dockside facilities utilizing cranes, hoists, conveyors.
Performed regular cycle counts to ensure accuracy of inventory records.
Responded promptly to requests from customers regarding product availability.
Worked closely with purchasing staff to ensure timely delivery of materials and supplies.
Collaborated with other departments to coordinate replenishment activities as required.
Managed merchandise inventory positions and markdown strategies to drive departmental sales, inventory, profit and turnover objectives.
Updated inventory records regularly.
Restocked inventory shelves when necessary.
Maintained cleaning supplies inventory.

Sales Merchandiser

Winebow

Chicago, Illinois

02.2024 - Current

Managed inventory levels across multiple stores ensuring appropriate stock levels at all times.
Negotiated contracts with vendors for product placement in stores.
Maintained relationships with key personnel of major accounts to ensure product availability and visibility.
Analyzed market trends and customer feedback to develop pricing strategies.
Communicated regularly with customers regarding changes in product lines, promotions.
Conducted regular store visits to evaluate merchandising standards and ensure compliance with corporate guidelines.
Ensured accurate implementation of planograms throughout assigned territory.
Reviewed POS data from retailers to identify areas of opportunity for increasing sales volume.
Provided training on best practices for displaying merchandise within retail locations.
Built product displays and placed appropriate signage for merchandise.
Printed labels and tags for for-sale merchandise.
Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
Obtained information about customer needs and preferences by conferring with sales or purchasing personnel.
Maintained accurate records of all changes made to the current planograms.
Performed detailed research of store layouts, customer preferences, and purchasing trends.
Reviewed competitor's store layouts for potential ideas.
Provided feedback from customers regarding product selection, display, and pricing.
Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
Organized displays according to company standards and specifications.

Receiving Associate

Target

Hillside, IL

11.2022 - Current

Received incoming shipments and verified contents against purchase orders, packing slips and invoices.
Inspected goods for damages or defects, reported issues to supervisor and resolved discrepancies with suppliers.
Managed communication between vendors, transportation companies and internal departments concerning delivery status updates.
Unloaded trucks manually or using a hand truck or dolly when necessary.
Checked customer orders, labeling and documentation prior to shipment to avoid delays.
Maintained inventory of shipping materials and supplies.
Identified order discrepancies and damaged items and notified supervisor.
Used vendor knowledge to determine shipping procedures, routes and rates.
Answered customer inquiries via phone, email, and chat.
Conducted regular follow-up calls with customers after resolving their issues.

Construction Worker

Private Company

01.2018 - 05.2020

Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Maintained clean and organized job sites, contributing to a safe working environment for all employees.
Loaded, unloaded, and moved material to and from storage and production areas.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Coordinated with subcontractors to ensure quality standards, achieving high levels of client satisfaction.
Cleaned and maintained tools, equipment and worksites.
Loaded and unloaded materials onto trucks and trailers.
Removed trash, debris and other waste materials from premises.
Used time management and efficient cleaning methods to meet deadlines.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Handled equipment, chemicals, and materials properly and with caution.
Confirmed all cleaning tools and equipment were stored properly after use.

Summary

Overview

Work History

Paint Associate

Receiving Department

Sales Merchandiser

Receiving Associate

Construction Worker

Education

High School Diploma -

Skills

Additional Information

Contact

Education and Training

Timeline

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