Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Serona Young

Sapulpa,OK

Summary

Seasoned head housekeeper bringing expertise in budget administration, inventory controls, schedule management and 3+-year record of success in hospitality operations. Supervises staff and offers adequate guidance to complete work before deadlines. Conducts room inspections to confirm completion of cleaning and upkeep to established standards.

Highly-motivated employee with desire to take on new challenges. Strong workethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Head Housekeeper

Comfort Inn by Choice Hotels
Tulsa, OK
06.2021 - Current
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Emptied trash receptacles throughout the property.
  • Responded to requests from guests regarding housekeeping needs.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Maintained and organized cleaning supplies stock.

Grounds Crew Worker

Wheeler Tree Service
Sapulpa, OK
01.2019 - 05.2021
  • Utilized hand tools such as shovels, rakes and pruners for various tasks.
  • Removed debris from sidewalks and parking lots using blower machines or manual labor.
  • Assisted with snow removal operations during winter months.
  • Collected litter from the grounds using a leaf blower or manual labor.
  • Communicated regularly with supervisor regarding progress of assigned tasks.
  • Cleared pathways of overgrowth, debris and snow to reduce hazards.

Education

GED -

VanFar
Vandalia, MO
06-2007

Some College (No Degree) - Psychology

Post University
Waterbury, CT

Skills

  • Maintenance Scheduling
  • Cleaning and sanitation
  • Performance Improvements
  • Quality Assurance
  • Vacuuming and sweeping
  • Safe work practices
  • Grounds Maintenance
  • Debris Removal
  • Team Collaboration
  • Organizational Skills
  • Adaptability and Flexibility
  • Time Management
  • Adaptability

References

References available upon request.

Timeline

Head Housekeeper

Comfort Inn by Choice Hotels
06.2021 - Current

Grounds Crew Worker

Wheeler Tree Service
01.2019 - 05.2021

GED -

VanFar

Some College (No Degree) - Psychology

Post University
Serona Young