Summary
Overview
Work History
Education
Skills
Timeline
Generic

Serpil Muduroglu

Rochester,NY

Summary

Highly observant Fire Watcher checks for and controls sparks after welder or burner cuts and welds or performs other operations posing fire hazards in workplace. Effectively performs duties to prevent flammable materials from ignition sources. Meets or exceeds safety, production and quality goals while adhering to environmental guidelines and policies and procedures in non-climate controlled work environment. Dependable [Job Title] with excellent navigation and observation abilities fostered over [Number] years of experience. Consistently prompt and efficient in responding to developing situations and committed to promoting public safety. Bringing reputation for advanced focus and attentiveness to job requirements.

Overview

12
12
years of professional experience

Work History

Fire Watcher

Yuksel Construction Co.
03.2020 - 01.2022
  • Investigated raw and combustible materials storage areas, took temperature and pressure readings from instruments and reported undesirable conditions or additional steps to correct conditions.
  • Prevented fire-related incidents by consistently adhering to established protocols and guidelines.
  • Coordinated with site supervisors to address any identified hazards or concerns quickly and efficiently.
  • Patrolled plant areas and noted and investigated unsafe conditions and practices to eliminate fire hazards.

Merchandise Manager

Gonca Store
02.2018 - 01.2020
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Monitored and evaluated supplier performance to verify quality of products and delivery times met company standards.
  • Monitored competitor activities to stay current on industry developments and adjust merchandising tactics as needed.
  • Collaborated with marketing department to develop cohesive branding strategies across all merchandising efforts.
  • Maximized gross margin dollars through optimal assortment planning and cost management.
  • Developed and maintained strong relationships with vendors to secure exclusive product offerings and favorable terms.
  • Set and managed merchandise budgets to maximize profits and control expenses.
  • Maintained updated product knowledge to successfully educate and advise customers.

Store Manager

Mango
03.2015 - 12.2017
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Supervised guests at front counter, answering questions regarding products.
  • Completed point of sale opening and closing procedures.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Merchandise Manager

Greyder Store
03.2013 - 02.2015
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Monitored and evaluated supplier performance to verify quality of products and delivery times met company standards.
  • Monitored competitor activities to stay current on industry developments and adjust merchandising tactics as needed.
  • Collaborated with marketing department to develop cohesive branding strategies across all merchandising efforts.
  • Maximized gross margin dollars through optimal assortment planning and cost management.
  • Developed and maintained strong relationships with vendors to secure exclusive product offerings and favorable terms.
  • Set and managed merchandise budgets to maximize profits and control expenses.
  • Maintained updated product knowledge to successfully educate and advise customers.
  • Championed a culture of continuous improvement within the team, promoting collaboration, feedback, and best practice sharing.
  • Reduced markdowns by optimizing inventory management processes and implementing demand forecasting techniques.
  • Optimized stock levels by implementing an effective replenishment system, reducing stockouts and overstock situations.
  • Bult positive relationships with vendors for consistent and reliable supply of products.
  • Drove revenue growth by implementing targeted promotional campaigns aligned with market demands.
  • Analyzed sales data to identify trends, gauge product performance, and inform future purchasing decisions.
  • Coordinated and directed buying team, enforcing compliance with company standards.
  • Improved supplier relationships by establishing clear expectations for communication, delivery timelines, and quality standards.
  • Reviewed customer feedback to identify trends and improve product selection.
  • Implemented innovative merchandising strategies that resulted in improved store layout and increased customer satisfaction.
  • Motivated and mentored merchandise team to achieve high performance and job satisfaction.

Supervisor

Marks&spencer
04.2010 - 03.2013
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Achieved results by working with staff to meet established targets.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Developed and implemented customer service policies to enhance satisfaction.

Education

High School Diploma -

Alparslan High School
Ankara /Turkey
06.2002

Skills

  • Fire Prevention
  • Risk Assessment
  • Evacuation Procedures

Timeline

Fire Watcher

Yuksel Construction Co.
03.2020 - 01.2022

Merchandise Manager

Gonca Store
02.2018 - 01.2020

Store Manager

Mango
03.2015 - 12.2017

Merchandise Manager

Greyder Store
03.2013 - 02.2015

Supervisor

Marks&spencer
04.2010 - 03.2013

High School Diploma -

Alparslan High School

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Serpil Muduroglu