Serra Izmirligil, M.S, MBA
Miller Place,USA
Summary
Results-driven administrative professional with over ten years of experience in healthcare operations, currently enhancing departmental leadership at Stony Brook Medicine. Expertise in optimizing administrative workflows, managing faculty affairs, and executing strategic initiatives. Currently pursuing an MS in Finance to deepen knowledge in operational strategy and financial analysis. Proven ability to produce reports, manage communications, and maintain organized workflows across multiple responsibilities.
Overview
13
13
years of professional experience
Work History
Senior Administrative Assistant
Stony Brook Medicine
11.2023 - Current
- Company Overview: Department of Surgery
- Manage Academic Promotions and Tenure (APT) process and Interfolio submissions across all faculty candidates.
- Identified and closed operational workflow gaps such as delays in onboarding, inconsistent communication loops, and lack of real-time space assignment tools by implementing practical tracking and accountability systems.
- Supported department-wide Chartis initiative by the Administrator by compiling and analyzing data on faculty clinical site allocation and resource utilization, contributing to strategic workforce planning.
- Led strategic planning and execution for the Department’s Annual Research Day, including speaker coordination, CME logistics, promotional materials, and day-of event operations, ensuring adherence to ACCME standards.
- Provide high-level executive support to the Department Chair and Administrator, drafting confidential correspondence, managing faculty meeting logistics, and preparing time-sensitive documentation.
- Temporarily assumed Assistant Administrator duties during maternity leave, including full responsibility for invoice reconciliation and affiliate directorship payments with Southampton Hospital.
- Serve as a departmental point person for reimbursements, IT and facilities requests, and other administrative functions, reducing turnaround times and improving operational efficiency.
- Handle complex payment workflows via Certify, IFR, and SBF systems; proactively resolve accounting discrepancies by coordinating with Procurement, Finance, and administrative leadership.
- Design, maintain, and continuously optimize reimbursement and indirect cost tracking tools that enhance fiscal oversight and increase transparency for department leadership.
- Independently coordinate all aspects of Grand Rounds and M&M conferences, including faculty scheduling, speaker outreach, travel logistics, and CME documentation, ensuring full compliance and robust attendance.
- Oversee and execute the Academic Promotions and Tenure (APT) process from start to finish, managing Interfolio submissions, internal deadlines, and faculty communications to ensure 100% compliance with institutional standards.
- Department of Surgery
Administrative Assistant
Orthopedic Associates of Long Island
East Setauket, New York
01.2023 - 10.2023
- Coordinated surgical scheduling and pre-operative logistics for a team of four high-volume orthopedic surgeons, ensuring seamless communication across clinical and administrative teams.
- Managed end-to-end insurance authorization processes for procedures, imaging, durable medical equipment, and medications, reducing delays in care delivery.
- Supervised and delegated daily responsibilities to medical assistants and administrative staff, streamlining front- and back-office operations.
- Maintained and updated procedure tracking systems and appointment databases to support workflow transparency and scheduling accuracy.
- Provided high-level administrative support, balancing direct patient interaction with behind-the-scenes coordination to improve operational efficiency and patient satisfaction.
Front Desk Administrative Assistant
Coventry Dental Care
06.2012 - 07.2022
- Managed scheduling, insurance intake, and overall office operations at private practice.
- Coordinated appointment scheduling and calendar management for staff members.
- Established and maintained organized filing systems for office documents.
- Assisted onboarding of new employees and facilitated training sessions.
- Prepared meeting rooms with necessary equipment for events.
- Managed office supplies inventory and executed reordering processes.
- Processed daily invoices and payments from customers efficiently.
- Collaborated with external vendors to ensure timely delivery of products and services.
Medical Scribe
CityMD Urgent Care
06.2018 - 12.2021
- Supported providers with real-time charting, vitals, EKGs, and minor procedures in high-volume urgent care.
- Promoted to Head Scribe and trained incoming team members.
Pharmacy Technician
CVS Pharmacy
12.2016 - 04.2018
- Assisted patients with prescription drop-offs and pickups.
- Communicated with insurance companies to resolve coverage issues.
Education
MS - Finance
Southern New Hampshire University
05-2026
MBA - Healthcare Management & Administration
Johns Hopkins Carey Business School
05.2024
MS - Physiology & Biophysics
Stony Brook University
12.2020
BS - Biochemistry & Women’s and Gender Studies
Stony Brook University
06.2018
Skills
- Microsoft Office Suite
- Project management
- Team leadership
- Event coordination
- Cross-functional collaboration
- Strategic planning
- Travel arrangements expertise
- Expert time management
- Scheduling services
- Executive support
- High-level multitasking
- Effective problem solving
- Travel coordination
- Research and analysis capabilities
- Meeting planning proficiency
- Excellent interpersonal skills
- Strong organizational skills
- Presentation design
- Spreadsheet development
- Professional phone etiquette
- Confidentiality and discretion
- Excel
- Advanced Spreadsheets
- Certify
- Interfolio
- Outlook
- Data Entry
- Meeting Planning
- Project Coordination
- Workflow Optimization
- Payment Processing
- Event Logistics
- Recordkeeping
- Customer Service
- Conflict Resolution
- Oral Communication
- Written Communication
- Turkish Fluency
Accomplishments
- iCare Champion-October 2024
Timeline
Senior Administrative Assistant
Stony Brook Medicine
11.2023 - Current
Administrative Assistant
Orthopedic Associates of Long Island
01.2023 - 10.2023
Medical Scribe
CityMD Urgent Care
06.2018 - 12.2021
Pharmacy Technician
CVS Pharmacy
12.2016 - 04.2018
Front Desk Administrative Assistant
Coventry Dental Care
06.2012 - 07.2022
MS - Finance
Southern New Hampshire University
MBA - Healthcare Management & Administration
Johns Hopkins Carey Business School
MS - Physiology & Biophysics
Stony Brook University
BS - Biochemistry & Women’s and Gender Studies
Stony Brook University
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