Serrissa Campbell
Blackwell,OK
Summary
Versatile Laborer with 9 years of increasingly skilled labor at commercial and residential construction job sites. The quality-focused and safety-conscious user of multiple power tools with growing understanding of construction management software. Delivers informed support for all construction tradespeople and eagerly pitches in on any task.
Dedicated fast food crew member proficient in customer service, food handling, preparation and point-of-sale transactions. Hard worker with record of on-time shift arrival and willingness to stay late to complete orders.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Laborer
A Line T.DD
05.2022 - Current
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded and moved material to and from storage and production areas.
- Prepared job sites by removing debris and setting up materials and tools.
- Performed general housekeeping and cleaning tasks.
- Utilized construction tools and machinery to effectively complete job site projects.
Cashier
Dollar Tree
03.2022 - 05.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Increased sales by 10%
- Answered questions about store policies and addressed customer concerns
- Addressed customer needs and make product recommendations to increase sales
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Greeted customers entering thestore and responded promptly to customer needs
- Stocked, tagged, and displayed merchandise as required
Server
Stack Restaurant
02.2022 - 05.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Nugget Technician
Dorado Foods
06.2021 - 01.2022
- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluations on scales.
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
- Set up and performed test activities.
- Read manuals and manufacturer instructions to install and troubleshoot devices.
- Conducted tests of components and systems to evaluate performance and identify concerns.
- Determined maintenance requirements and assigned repairs to qualified employees.
Rx Sales Associate
Walmart
01.2021 - 03.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Educated associates on market trends and stayed up-to-date on forecasts.
Janitor
Braum's Ice Cream & Burger Restaurant
12.2020 - 03.2021
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Maintained floor cleaning and waxing equipment.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Fast Food Cashier
McDonald's Restaurant
11.2019 - 01.2021
- Resolved customer complaints independently or with aid of supervisor.
- Provided customers with information on specials and discount deals.
- Assisted counter staff in packing ready orders and distributing to customers.
- Operated and sanitized kitchen and food preparation equipment.
- Made change and issued receipts or tickets to customers for each transaction.
- Greeted over 5-90 customers per day and communicated effectively to obtain accurate orders.
- Packaged and labeled sauce products and orders for to-go counter and drive-through window.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
Cook
Golden Chick
03.2020 - 05.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Transitioned between breakfast and lunch service.
Education
Certification - Phlebotomy
Pioneer Technology Center
Ponca City, OK09.2020
High School Diploma -
Caney Valley High School
Ramona, OK05.2016
Skills
- Material Handling
- Customer Service
- Safety Procedures
- Resource Management
- Food and Beverage Service
- Portion Control
- Workstation Setup and Breakdown
- Daily Food Preparation
- Cash Drawer Operations
- Customer Relations
- Kitchen Safety Standards
- Teamwork and Collaboration
- Upselling Products and Services
- Courteous with Strong Service Mindset
- Responding to Difficult Customers
- Carrying heavy loads
Animals
I currently own a 3 month old Staffordshire Bull Terrier named Ponyo after the famous movie by Studio Ghibli. I found her when I was in stillwater on the backboards just freshly dumped. She jumped into the car and instantly latched to me. She has such a lovely and energetic personality and loves to play. I spend my free time training, walking, and playing with her.
Timeline
Laborer
A Line T.DD
05.2022 - Current
Cashier
Dollar Tree
03.2022 - 05.2022
Server
Stack Restaurant
02.2022 - 05.2022
Nugget Technician
Dorado Foods
06.2021 - 01.2022
Rx Sales Associate
Walmart
01.2021 - 03.2021
Janitor
Braum's Ice Cream & Burger Restaurant
12.2020 - 03.2021
Cook
Golden Chick
03.2020 - 05.2020
Fast Food Cashier
McDonald's Restaurant
11.2019 - 01.2021
Certification - Phlebotomy
Pioneer Technology Center
High School Diploma -
Caney Valley High School
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