Servern Bradley
Hemet,CA
Summary
Skilled Asset Protection Associate familiar with patrolling premises, checking bags and acting as visible deterrent to criminal activity. Organized and well-trained with strong defensive skills and problem-solving abilities. Offering 3 years of experience in security. I also adept at preventing employee and visitor criminal activity with observational and investigation abilities. Knowledgeable about how to deal with physical altercations in a safe way. Successful background includes recovering more than $100,000.00 per year from shoplifters. Received awards and frequent commendations for quality of performance. Detailed Loss Prevention professional offering proven history developing programs to mitigate corporate theft, loss and waste. Driven and dedicated with 3 years of hiring and development expertise. Employed investigative and communication skills to acquire information and evidence. Developed key strategic alliances to support business objectives. Skilled Asset Protection Associate familiar with patrolling premises, checking bags and acting as visible deterrent to criminal activity. Organized and well-trained with strong defensive skills and problem-solving abilities. Offering [Number] years of experience in security.
Overview
24
24
years of professional experience
Work History
Asset Protection Associate
Walmart
01.2021 - Current
- Patrolled store departments to check for suspicious activities.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Controlled reduction of loss inventory by protecting company assets.
- Write reports outlining activities and results.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
- Improved store safety for employees and customers through regular risk assessments and hazard identification.
- Increased awareness of potential risks among staff members through ongoing communication, fostering a culture of vigilance against theft and fraud.
- Conducted internal investigations, interviewing staff members suspected of theft or misconduct to determine appropriate actions.
- Developed strong relationships with local law enforcement agencies, enhancing collaboration efforts in combating retail crime trends within the community.
- Maintained a secure environment by conducting thorough surveillance, floor patrols, and CCTV monitoring.
- Contacted local authorities and apprehended shoplifters.
- Checked CCTV for evidence of shoplifting.
- Implemented loss prevention strategies and programs to minimize shrinkage.
- Kept patrons and employees safe and from criminal activity.
- Utilized data analysis to identify any security threats and develop solutions to mitigate risks.
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
- Enhanced training processes for both clients and departments to increase overall functionality.
- Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures.
- Utilized various hand and power tools to secure premises and increase protection.
- Developed and launched on-site client training seminars to foster understanding and implementation of loss control strategies.
Order Filler
Amazon
01.2019 - 11.2020
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
- Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
- Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
- Assisted in onboarding new employees, providing thorough training on order filling procedures and best practices.
- Checked inventory and selected products from specific locations based upon availability.
- Supported continuous improvement initiatives by actively participating in team meetings and offering valuable insights for process enhancements.
- Enhanced warehouse efficiency with systematic organization and accurate labeling of products for easy retrieval.
- Excellent communication skills, both verbal and written.
Line Cook
Buffalo Wild Wings
04.2018 - 01.2019
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Grilled meats and seafood to customer specifications.
- Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained smooth and timely operations in preparation and delivery of meals.
Line Cook
Luna Grill
09.2016 - 03.2018
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
- Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Forklift Operator
NFI INDUTRIES
04.2009 - 03.2010
- Position deflector bars, gates, chutes, or spouts to divert flow of materials from one conveyor onto another conveyor
- Weigh or measure materials and products, using scales or other measuring instruments, or read scales on conveyors that continually weigh products, in order to verify specified tonnages and prevent overloads
- Record production data such as weights, types, quantities, and storage locations of materials, as well as equipment performance problems and downtime
- Inform supervisors of equipment malfunctions that need to be addressed
- Clean, sterilize, and maintain equipment, machinery, and work stations, using hand tools, shovels, brooms, chemicals, hoses, and lubricants
- Manually or mechanically load or unload materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Operate or tend automatic stacking, loading, packaging, or cutting machines
- Hook tow trucks to trailer hitches and fasten attachments, such as graders, plows, rollers, or winch cables to tractors, using hitchpins
- Inspect product load for accuracy and safely move it around the warehouse or facility to ensure timely and complete delivery.
Inventory control clerk
PECHANGA RESORT AND CASINO
08.2005 - 07.2006
- Receive and count stock items, and record data manually or using computer
- Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards
- Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors
- Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas
- Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment
- Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations
- Determine proper storage methods, identification, and stock location based on turnover, environmental factors, and physical capabilities of facilities
- Keep records on the use and/or damage of stock or stock handling equipment
- Provide assistance or direction to other stockroom, warehouse, or storage yard workers
- Dispose of damaged or defective items, or return them to vendors
- Drive trucks in order to pick up incoming stock or to deliver parts to designated locations
- Prepare and maintain records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued
- Sell materials, equipment, and other items from stock in retail settings
- Purchase new or additional stock, or prepare documents that provide for such purchases
- Recommend disposal of excess, defective, or obsolete stock.
Valet Attendant
PECHANGA RESORT AND CASINO
10.2004 - 08.2005
- Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles
- Keep parking areas clean and orderly to ensure that space usage is maximized
- Direct motorists to parking areas or parking spaces, using hand signals or flashlights as necessary
- Patrol parking areas in order to prevent vehicle damage and vehicle or property thefts
- Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots
- Greet customers and open their car doors
- Calculate parking charges, and collect fees from customers
- Issue ticket stubs, or place numbered tags on windshields, and give customers matching tags for locating parked vehicles
- Lift, position, and remove barricades in order to open or close parking areas
- Inspect vehicles in order to detect any damage
- Review motorists' identification before allowing them to enter parking facilities
- Escort customers to their vehicles in order to ensure their safety.
Health club attendant
PECHANGA RESORT AND CASINO
09.2003 - 10.2004
- Contact emergency medical personnel in case of serious injury
- Rescue distressed persons, using rescue techniques and equipment
- Patrol or monitor recreational areas such as trails, slopes, and swimming areas, on foot, in vehicles, or from towers
- Complete and maintain records of weather and beach conditions, emergency medical treatments performed, and other relevant incident information
- Maintain quality of pool water by testing chemical levels
- Warn recreational participants of inclement weather, unsafe areas, or illegal conduct
- Observe activities in assigned areas, using binoculars, to detect hazards, disturbances, or safety infractions
- Inspect recreational facilities for cleanliness
- Maintain equipment used in a particular sport
- Maintain optimum physical fitness levels by training regularly, following nutrition plans, or consulting with health professionals.
Hotel room Attendant
PECHANGA RESORT AND CASINO
06.2002 - 09.2003
- Keep records of room availability and guests' accounts, manually or using computers
- Record guest comments or complaints, referring customers to managers as necessary
- Advise housekeeping staff when rooms have been vacated and are ready for cleaning
- Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment
- Deposit guests' valuables in hotel safes or safe-deposit boxes
- Clean and maintain lobby and common areas, such as restocking supplies and watering plants
- Plan, schedule or supervise the work of other employees.
- Performed deep-cleaning tasks on schedule, ensuring rooms remained fresh and attractive yearround.
- Promoted a welcoming atmosphere for guests, maintaining a well-organized and inviting environment.
Forklift operator
HUDSON RCI
06.2001 - 02.2002
- Loaded flat bed by forklift and hand truck
- Delivered to residential and commercial locations
- Used item numbers to properly stock warehouse
- Inspected cargo for count accuracy
- Performed workaround inspection of 48foot tractor trailer
- Received pick-ups and delivered them to warehouse
- Made deliveries with electric pallet jack
- Used propane forklift to load trailer at warehouse.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Temp to Hire
KIMCO STAFFING
01.2000 - 05.2001
- Manually or mechanically load or unload materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Inspect product load for accuracy and safely move it around the warehouse or facility to ensure timely and complete delivery
- Preforming many different task on different job assignment from assembly to forklift operating
- Demonstrated flexibility in adapting to various work settings, catering to diverse client needs across multiple industries.
- Maintained a clean and safe environment for clients, ensuring compliance with health and safety regulations.
Education
Some College (No Degree) - Computer And Information Sciences
MT SAN JACINTO
San Jacinto, CAHigh School Diploma -
WEST VALLEY HIGH
Hemet, CA05.1999
Skills
- Internet research
- Quality control
- Dependable independent worker
- Defensive driving
- Excellent customer service skills
- Good communication skills
- Ability to lift cargo and work at heights
- Experience operating forklifts
- Good at following instructions and procedures
- Ability to excel in group environments
- Ability to use basic hand and power tools
- Ability to utilize scanner systems effectively
- Successful in a fast-paced environment
- Able to comfortably lift 60 lbs
- Assembly line experience
- Basic computer skills
- Basic math skills
- Computer literate
- Computer proficient
- Customer service experience
- Experience with a wide range of manual labor
- Experience working night shift
- Familiar with industry safety equipment
- Inventory control practices
- Experience in a printing operations environment
- Good at establishing goals and setting priorities
- Good multitasker
- Detail Oriented
- Team Training
- Inventory Control
- Integrity and Trustworthiness
- Customer Support
- Policy Enforcement
- Emergency Response Planning
- Incident Reporting
- Loss prevention strategies
- Report writing abilities
- Process Implementation
- Crisis Management
- Conflict Resolution
- Staff Training
- Inventory Auditing
- Retail Operations
Timeline
Asset Protection Associate
Walmart
01.2021 - Current
Order Filler
Amazon
01.2019 - 11.2020
Line Cook
Buffalo Wild Wings
04.2018 - 01.2019
Line Cook
Luna Grill
09.2016 - 03.2018
Forklift Operator
NFI INDUTRIES
04.2009 - 03.2010
Inventory control clerk
PECHANGA RESORT AND CASINO
08.2005 - 07.2006
Valet Attendant
PECHANGA RESORT AND CASINO
10.2004 - 08.2005
Health club attendant
PECHANGA RESORT AND CASINO
09.2003 - 10.2004
Hotel room Attendant
PECHANGA RESORT AND CASINO
06.2002 - 09.2003
Forklift operator
HUDSON RCI
06.2001 - 02.2002
Temp to Hire
KIMCO STAFFING
01.2000 - 05.2001
Some College (No Degree) - Computer And Information Sciences
MT SAN JACINTO
High School Diploma -
WEST VALLEY HIGH