Summary
Overview
Work History
Education
Skills
Timeline
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Sery Hay

Cranston,USA

Summary

Accomplished leader with a history of driving team performance to exceed production targets in fast-paced environments. Skilled in organizational planning and managing daily operations, optimizing workflow and tracking progress effectively. Capable of adapting to swift changes while maintaining high-quality standards and safety protocols.

Overview

11
11
years of professional experience

Work History

Manufacturing Operations Senior Technician

Vertex Pharmaceutical
Providence, RI
02.2024 - Current
  • Lead and supervise production teams to meet daily production targets and quality standards.
  • Schedule and monitor production to ensure quality and regulations are met by working closely with other departments, such as supply chain management and manufacturing engineering, to ensure smooth operations.
  • Train new team members on production processes, encourage team members to continuously look for ways to improve, with safety protocols, and quality standards
  • Keep track of production data, such as shift reports, performance metrics, and inventory levels.
  • Provide management with reports on key performance indicators (KPIs).
  • Improve processes to increase productivity at assembly by achieving 95% of passing devices at assembly through leak tests in 2024.
  • Identify and promptly address production issues.
  • Coordinate with engineering and maintenance teams to diagnose and resolve equipment malfunctions.
  • Assisted engineers with setup, commissioning, shutdown, quality testing, and troubleshooting of equipment.
  • Develop and refine redlining work instructions and standard operating procedures (SOPs).
  • Complete the White Belt and Yellow Belt training, as well as the MES (Manufacturing Execution System), and EBR (Electronic Batch Record) processes.
  • Additionally, utilize OPM (Operations and Performance Management) materials consumption transfer, and implement the Kanban system.

Manufacturing Operations Technician

Vertex Pharmaceutical
Providence, RI
08.2021 - 02.2024
  • Train manufacturing associates and SMEs on pre-coating, coating, and assembly.
  • Maintain accurate documentation to ensure that manufacturing processes follow procedures and regulations.
  • Members of 5S, Kanban, and Gemba Walk identify and recommend improvements in processes.
  • Core Team Member of Pre-Coating and Assembly RCI, working to increase production yield by 23%.
  • Assisted in developing class III-b implantable medical device assembly process and test methods
  • Skilled in all eight manufacturing processes, and adaptable to changing production schedules.
  • Helped manage resources by coordinating with suppliers, the production team, and managers.
  • Reviewed and revised manufacturing documentation, providing feedback.

Manufacturing Lead

Paragon Medical
Mansfield, MA
02.2016 - 08.2021
  • Managed teams of up to 20, overseeing scheduling, and hitting daily and monthly goals.
  • Completed over 2,720 pieces daily, with a 0.10% defect rate.
  • Trained new employees on machine operation, company standards, and reviewed training.
  • Ensured all necessary operations were completed on manufacturing shop orders.
  • Reduced line downtime and improved efficiency through kaizen events, resulting in an 88% increase in the production rate.
  • Assisted engineers with setup, assembly, rework, quality testing, and troubleshooting of products.
  • Reviewed work orders and blueprints, notified personnel of necessary adjustments, and maintained team productivity through effective communication.
  • Provided guidance and training to employees to help them overcome challenges, and advance within the team.

Manufacturing Associate

Lenze of Americas Corporation
Uxbridge, MA
01.2015 - 02.2016
  • Assembled printed circuit boards and components.
  • Performing quality assessments on incoming and outgoing materials, as well as final products.
  • Assembled products according to work orders and quality requirements.
  • Inserted wire leads by twisting, bending, and trimming with hand tools.
  • Built connectors following production, assembly instructions, parts lists, and drawings.
  • Soldered electro-mechanical components onto antennas, couplers, and filters.
  • Supported quick shipping by packaging finished assemblies and moving them to processing stations.
  • Inspected finished products for defects before packaging them for shipment.

Education

Some College (No Degree) - Business Administration and Management

UMass Dartmouth
North Dartmouth, MA

Some College (No Degree) - Interior Architecture

Pahnasastra University of Cambodia
Phnom Penh

Skills

  • Equipment maintenance
  • Production scheduling
  • Quality assurance
  • Process improvement
  • Standard operating procedures
  • Inventory management
  • Team leadership
  • Attention to detail
  • Cross-functional collaboration

Timeline

Manufacturing Operations Senior Technician

Vertex Pharmaceutical
02.2024 - Current

Manufacturing Operations Technician

Vertex Pharmaceutical
08.2021 - 02.2024

Manufacturing Lead

Paragon Medical
02.2016 - 08.2021

Manufacturing Associate

Lenze of Americas Corporation
01.2015 - 02.2016

Some College (No Degree) - Business Administration and Management

UMass Dartmouth

Some College (No Degree) - Interior Architecture

Pahnasastra University of Cambodia