Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sesaria Stevenson

Greenville,United States

Summary

I am a highly organized and detail-oriented worker, with a drive to exceed expectations. I have a strong commitment to providing exceptional patient care and support by effectively communicating with clients, ensuring clarity and empathy in all interactions. My experience includes both administrative and clinical duties, including managing patient records, scheduling appointments, administering injections, lab draws, as well as patient education. I pride myself on my ability to adapt quickly and work hard in order to accommodate clients' needs and improve the image of myself and my company. Using my current skill set, I was able to build up my own business and clientele from the ground up, and as the sole proprietor, I became the top-rated provider in three major metropolitan areas. I am actively looking to explore new avenues of business, and I am excited to continue to learn, build new skills, and grow in my career path.

Overview

12
12
years of professional experience

Work History

Business Owner

Rover.com
01.2016 - Current
  • Managed an array of bookings on a sporadic and fluctuating schedule, while being able to adapt to changes in procedures quickly.
  • Maintained professionalism with every client interaction by providing strong listening skills to understand and meet said clients' needs with customer-focused service.
  • Demonstrated a strong sense of self-motivation and the ability to work without supervision to provide constant quality care and hospitality.
  • Demonstrated a continuous ability to perform under pressure while maintaining organized records.
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened reputation by consistently meeting or exceeding client expectations in terms of the quality of services offered.

Vet Assistant

FurWell at Barkingham
Greenville, SC
05.2025 - 08.2025
  • Collected urine, fecal, and blood samples for laboratory analysis.
  • Administered vaccines.
  • Prepared medication labels and bottled prescribed meds to go home, and relayed instructions clearly to owners.
  • Prepared written prescriptions per the veterinarians' orders for outgoing medication pickups.
  • Ensured accurate record-keeping by updating patient files with medical histories, diagnoses, and prescribed treatments.
  • Enhanced clinic efficiency by maintaining clean and organized treatment areas, exam rooms, and kennels.
  • Collaborated effectively with other vet assistants and doctors to streamline daily operations within the clinic setting.
  • Boosted compliance rates by following up with clients to remind them of upcoming appointments and necessary booster shots.
  • Strengthened client trust in the clinic by offering compassionate support during difficult decisions, such as euthanasia.
  • Provided basic customer support to clients, answering questions and addressing concerns.
  • Restrained animals for examination and treatment.
  • Answered phone calls and text messages, and documented them in the patient medical record.

Admissions/Vaccine Clinic Assistant

Greenville Humane Society
Greenville, SC
06.2024 - 05.2025
  • Greeted and logged in patients arriving at the office and clinic.
  • Performed basic clinical tasks, such as scheduling appointments for patients, responding promptly to emails and voice mails, as well as taking incoming calls.
  • Performed basic administrative tasks such as filing medical records, photocopying documents, scanning forms, and faxing documents.
  • Maintained the cleanliness of exam rooms by stocking supplies and disposing of biohazard materials properly.
  • Provided excellent customer service and patient care in a fast-paced medical clinic environment.
  • Facilitated a smooth workflow between departments by communicating effectively with other team members.
  • Provided guidance to new employees regarding standard operating procedures within the clinic setting.
  • Obtained medical history, vitals (weight, heart rate, and respiratory rate), and test results (fecal, FeLV/FIV, and heartworm tests) and entered them into the patient's medical record.
  • Assisted in preparing incoming shelter animals for adoption by performing standard animal behavior evaluations, the ability to restrain safely, vaccinating, deworming, and drawing blood for heartworm tests or any necessary bloodwork.

Retail Store Manager

Petsense by Tractor Supply
Fort Worth, Texas
01.2016 - 01.2017
  • Managed daily operations of business and ensured sales goals were met
  • Directed employees in daily operations such as serving customers, inventory taking, reconciling cash and managing in store marketing
  • Tracked and managed inventory at store while maintaining visual presentation
  • Performed store opening and closing procedures
  • Assisted with order fulfillment, receiving, shipping, and inventory transfers

Adoption Center Manager

Humane Society of North Texas
Fort Worth, Texas
09.2013 - 03.2015
  • Prepared incoming animals for adoption by drawing blood for testing, and administering vaccines
  • Maintained facility, including cleaning and sanitizing kennels, feeding animals, and doing regular wellness checks while also reporting any signs of illness or unwanted behavior
  • Provided education to customers on the benefits of adopting and business policies while screening for eligible potential adopters
  • Carefully listened and adhered to customers needs and wants
  • Maintained database by keeping accurate records on adoptable animals/inventory, placed orders on shortages for necessary equipment
  • Operated cash register, processed sales/returns, and maintained funds

Education

High School Diploma -

PREMIER CHARTER HIGH SCHOOL
Fort Worth, TX
01.2013

Skills

  • Attention to detail
  • Time management
  • Organizational skills
  • Effective communication
  • Adaptability
  • Self-motivation
  • Multi-tasking
  • High workload management
  • Data entry
  • Animal behavior & Restraint

References

References available upon request.

Timeline

Vet Assistant

FurWell at Barkingham
05.2025 - 08.2025

Admissions/Vaccine Clinic Assistant

Greenville Humane Society
06.2024 - 05.2025

Business Owner

Rover.com
01.2016 - Current

Retail Store Manager

Petsense by Tractor Supply
01.2016 - 01.2017

Adoption Center Manager

Humane Society of North Texas
09.2013 - 03.2015

High School Diploma -

PREMIER CHARTER HIGH SCHOOL
Sesaria Stevenson
Want your own profile? Build for free at Resume-Now.com