Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

SeSeatha Brown

Euless,TX

Summary

Compassionate Nutrition Assistant known for high productivity and efficient task completion. Skilled in dietary planning, food safety compliance, and nutritional education, ensuring clients receive optimal support. Excel at communication, time management, and teamwork, contributing positively to fast-paced environments focused on health and wellness.

Overview

8
8
years of professional experience

Work History

Diet/Nutrition Clerk

Compass Group USA
Fort Worth, TX
06.2022 - Current
  • Assisted dietitians with meal planning for special needs patients based on individual requirements.
  • Instructed individuals on proper portion sizes, menu planning techniques, meal preparation methods.
  • Devised meal plans in line with patients' age, gender, diagnosis, cultural background and religious practices.
  • Collaborated with other departments such as Dietary Services, Food Service, or Medical Records when necessary.
  • Helped clients select appropriate foods for prescribed diets with help from registered nutritionist.
  • Efficiently managed office communications by answering multi-line phone systems, directing calls, and handling voicemail, enhancing overall office efficiency.
  • Reviewed patient food allergies, calculated diet and restricted food choices from menu.
  • Meticulously maintained compliance with HIPPA guidelines to protect patient confidentiality and sensitive information.

Administrative Paraprofessional

Grapevine-Colleyville Independent School District
Grapevine, TX
03.2019 - 06.2022
  • Prepared classroom materials and educational resources for daily lessons.
  • Instructed students using a variety of teaching methods such as lectures, discussions, audio-visual presentations.
  • Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
  • Recorded and maintained accurate student records and progress reports.
  • Offered students personalized educational, behavioral and emotional support.
  • Facilitated small group learning sessions to reinforce lesson objectives.
  • Assisted teachers with planning and preparing lessons for students.
  • Provided one-on-one support to students requiring additional assistance with assignments.
  • Utilized effective communication strategies when interacting with diverse populations.
  • Taught daily life skills and behaviors to students to build practical knowledge.
  • Applied positive reinforcement to redirect negative behaviors.
  • Provided clerical support to teachers, such as photocopying and organizing materials.
  • Helped implement behavior management strategies for individual students.

Consumer Card Services

Bank of America
Fort Worth , Texas
01.2017 - 01.2018
  • Investigated disputed charges on customers' accounts and provided resolution within established guidelines.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Updated databases with new and modified customer data.
  • Updated system with order specifics and customer details, preferences, and billing information.
  • Resolved customer disputes in a timely manner and ensured customer satisfaction.
  • Collected deposits or payments and arranged for billing.
  • Verified accuracy of customer data and updated records accordingly.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Responded promptly to emails from customers seeking assistance with their accounts.

Education

Bachelor of Science - Marketing

Oral Roberts University
Tulsa, OK
06-1991

Skills

  • Proficient in operating computerized programs and databases to enter, modify, and retrieve sensitive medical and patient identifying information (PII) within electronic health records and reports
  • Excel at communication, ensuring seamless collaboration with healthcare professionals to support patient healthcare needs
  • Capable of working independently to accomplish a wide variety of patient support duties, demonstrating strong organizational and multitasking abilities
  • Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand Experienced in fast-paced environments Thrives under pressure and consistently earns high marks for work quality and speed
  • Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly
  • Known for excellent communication and a strong work ethic Passionate about continuous learning and professional development

Accomplishments

  • Highlighted by a patient for excellent communication and help with satisfactorily choosing meals within diet restrictions. Helped patient to feel at ease while in the hospital, thereby making the patient's stay comfortable.

References

References available upon request.

Timeline

Diet/Nutrition Clerk

Compass Group USA
06.2022 - Current

Administrative Paraprofessional

Grapevine-Colleyville Independent School District
03.2019 - 06.2022

Consumer Card Services

Bank of America
01.2017 - 01.2018

Bachelor of Science - Marketing

Oral Roberts University

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SeSeatha Brown