Sesha Landacre

I learned operations within the coffee shop. Withheld standards of service for our guests. Learning and making drinks, multitasking, food prep. Training other individuals. Working on the register and drive thru. Food quality. I've become a shift leader. Helping to create teamwork

• Supervised daily restaurant operations to ensure high-quality service and customer satisfaction.
• Trained staff on food safety protocols and service standards, fostering a culture of compliance.
• Developed staff schedules to maintain adequate coverage during peak hours and improve efficiency.
• Worked on invoices, organizing, collecting and writing down all information for taxes.
• Paid bills/invoices/ handled services for the restaurant.
• Safeserve certified for health department.
• Customer service/ register

• Developed and implemented operational strategies to enhance guest satisfaction and service efficiency.
• Trained and mentored staff on food safety standards and customer service protocols.
• Managed inventory control processes, ensuring accurate stock levels and minimizing waste.
• Oversaw daily restaurant operations, maintaining quality standards and compliance with health regulations. Servesafe certified.
• Hiring, Interviews Schedules for all staff members.
• Payroll
• Ordering all products within the restaurant.
• Inventory for mid month and End of period.
• Conference calls
• Delivery.
• Daily managing of staff and managers. Delegation lists.
• Training others for growth and development
• Invoices
• P&L/ Food waste