Sesilia Asiah Liulevaega
St George,UT
Summary
Result-driven supervisor with 10+ years of experience in leading and managing teams in fast-paced environments. Proven track record of improving operational efficiency, reducing restraints and increasing productivity and morale of staffs and students alike. Skilled in employee development performance management and conflict resolution. Strong leadership abilities to motivate and inspire teams to achieve goals. Excellent communication and interpersonal skills with a focus of building positive relationships with team members. Seeking a challenging supervisory role to utilize skills and contribute to the success of an organization Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
23
23
years of professional experience
Work History
Supervisor
Rite Of Passage
06.2023 - 06.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
Drug and Alcohol Prevention Program Specialist
SkyWest Airlines
12.2021 - 06.2023
- Provided crisis intervention to address clients' immediate needs and prevent harmful behaviors.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Coordinated care with other professionals to provide clients with comprehensive support.
- Led supportive group discussions and education sessions with alcohol and drug users and families.
- Supported aftercare planning for continued recovery after treatment.
- Kept accurate and detailed records to track and document client progress.
- Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes.
- Developed individual treatment goals based on history and diagnosis.
Lead Staff/Supervisor of Operations
Rite Of Passage
08.2018 - 12.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored workflow to improve employee time management and increase productivity.
- Achieved results by working with staff to meet established targets.
- Completed bi-weekly payroll for 50+ employees.
Supervisor/Trainer
Red Rock Canyon School
04.2003 - 01.2018
- Ensure safety and security of all staffing as well as students. Daily reports about the day, things to improve and reporting any incidents that has happened. Manage staff, incidents and assure the right protocols are followed according to policies in place. Ensuring scheduled activities and daily schedule is followed accordingly with great time management. Train daily refreshers are different restraint systems and intervention preventions hands and when need to new staff members as well as the others. Daily tracking of these training programs to ensure comprehension of protocols.
Admissions Officer
Sylar Juvenile Hall
02.2000 - 06.2003
- Collaborated with admissions team to determine optimal processes for reviewing applications.
- Met with prospects and guardians to answer questions, discuss academics and provide tours.
- Followed up immediately when prospects reached out to quickly resolve concerns.
- Advised applicants on prospects for admission and strategies for meeting academic and extracurricular credentials.
- Participated open houses to offer details on class size, activities and student-to-staff ratios.
Education
Associate of Science - Communication
Dixie State University
Saint George, UT05.2017
Associate of Arts - Airline
International Air Academy
Ontario, CA06.2002
High School Diploma -
Polytechnic High School
Long Beach, CA05.1994
Skills
- Staff Management
- Schedule Development
- Inventory Control
- Operations Management
- Training Coach
- Business Development
- Data Analytics
Timeline
Supervisor
Rite Of Passage
06.2023 - 06.2023
Drug and Alcohol Prevention Program Specialist
SkyWest Airlines
12.2021 - 06.2023
Lead Staff/Supervisor of Operations
Rite Of Passage
08.2018 - 12.2021
Supervisor/Trainer
Red Rock Canyon School
04.2003 - 01.2018
Admissions Officer
Sylar Juvenile Hall
02.2000 - 06.2003
Associate of Science - Communication
Dixie State University
Associate of Arts - Airline
International Air Academy
High School Diploma -
Polytechnic High School
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