Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sesily Shelley

Latta,SC

Summary

Hardworking employee enthusiastic about learning in every field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

12
12
years of professional experience

Work History

Driver

W. Johnson And Sons
02.2023 - Current
  • Transferred mail and packages to and from Post Offices in Latta, Dillon, Lake View, Nichols, Florence, McCall, Bennettesville, Wallace, Cheraw Main, Cheraw Annex, Hartsville, and Darlington.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.

Truck Driver

W L Taylor Eastern Carolina Trucking
07.2021 - 02.2022
  • Delivered mail and packages to the following Post Offices for the Grisham Route which was all of Marion County.
  • Inspected vehicle before and after every trip and conducted minor repairs.
  • Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
  • Optimized routes to maximize efficiency and scheduled service stops.
  • Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.
  • Delivered packages on time while developing new routes with concern for both safety and weather.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Checked orders at home base and customer locations to identify and correct errors.
  • Alerted customers of late deliveries due to traffic jams and road construction, slashing inquiry calls to company support line.

Pre-Batch Coordinator

Ruiz Foods
05.2021 - 07.2021
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Sanitized Chicken Rolls due to microorganism prior to taking them out of the plastic.
  • Placed Chicken Rolls on shoot that transfers them to the Chicken Grinder.

Housekeeper

Ruiz Foods
06.2019 - 05.2021
  • Kept production floors cleaned by keeping the product off the floor.
  • Took waste to the waste dock.
  • Had to dump small bins into larger bins.
  • Keep up with weights for our daily waste.
  • Made sure stands were put in the proper area at the proper height for our tortilla throwers.
  • First to be on the floor and last one to leave the floor.

Assistant Store Manager

Roses
05.2011 - 06.2019
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Created and maintained safe and secure work environments for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.
  • Trained new employees on proper protocols and customer service standards.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Reported issues to higher management with great detail.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Reduced operational risks while organizing data to forecast performance trends.

Education

No Degree - Computer And Information Sciences

Everest University Online - Tampa
Seffner, FL

High School Diploma -

Latta High School
Latta, SC
06.2008

Skills

  • Time Management
  • Database Management
  • GPS and Route Planning
  • Reading Comprehension
  • Transportation Regulations
  • Adjusting Routes
  • Schedule Management
  • Vehicle Inspection
  • Sales and Marketing
  • Quarterly Reviews
  • Driving and Transportation
  • Heavy Lifting
  • Safe Driving Techniques
  • Confidentiality Understanding
  • Valid Driver's License
  • Motor Vehicle Safety
  • Inspecting Trucks
  • Consulting Supervisors
  • Microsoft Word
  • Customer Service
  • Corrective Actions

Timeline

Driver

W. Johnson And Sons
02.2023 - Current

Truck Driver

W L Taylor Eastern Carolina Trucking
07.2021 - 02.2022

Pre-Batch Coordinator

Ruiz Foods
05.2021 - 07.2021

Housekeeper

Ruiz Foods
06.2019 - 05.2021

Assistant Store Manager

Roses
05.2011 - 06.2019

No Degree - Computer And Information Sciences

Everest University Online - Tampa

High School Diploma -

Latta High School

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Sesily Shelley