Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
8
8
years of post-secondary education
Work History
Special Education Clerk
Ashland School District
Ashland, OR
2022.07 - Current
Scheduled meetings between teachers, parents, school psychologists, and other specialists to discuss student progress and revise IEPs as necessary.
Edited and proofread documents for accuracy and completeness.
Maintained filing system and organized documents for easy retrieval of information.
Produced high-quality communications for internal and external use.
Coordinated and scheduled meetings.
Provided one-on-one assistance to special education students, helping them build essential skills and achieve individual goals.
Processed documents and materials to disseminate information to appropriate parties.
Attendance Secretary
Ashland School District
Ashland, OR
2020.01 - 2022.07
Contributed to positive school atmosphere by greeting students, staff, and visitors professionally and courteously each day.
Performed clerical and administrative support duties to optimize workflow procedures.
Reviewed absences and tardy reports for each class period as reported by teachers.
Handled parent calls requesting student early dismissal for approved reasons and facilitated release of students from class.
Answered multi-line telephones and greeted visitors and parents.
Documented attendance of each student daily.
Enhanced communication between administration, teachers, and parents by promptly notifying them of student absences or issues.
Aided in upholding district policies on attendance while ensuring adherence to state regulations regarding compulsory education laws.
Answered phone calls and messages from parents concerning attendance.
Promoted safe learning environment by verifying visitor credentials before granting access to campus facilities.
Expedited resolution of discrepancies in attendance records through thorough investigation and prompt follow-up actions.
Sales Associate
Earth Friendly Kids Children's Consignment Store
Ashland, Oregon
2016.11 - 2019.01
Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Minimized wait times for customers during peak hours, maintaining high level of customer satisfaction.
Managed returns, exchanges and refunds in accordance with store policy.
Developed strong rapport with customers and created positive impression of business.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Engaged with customers to build rapport and loyalty.
Created inviting environment for customers by maintaining store organization and cleanliness.
Enhanced team productivity by fostering positive work environment and providing support to colleagues as needed.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Managed efficient cash register operations.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Waitress
Waffle House
Valdosta, GA
2012.11 - 2016.07
Maintained order efficiency and accuracy through clear communication with kitchen staff.
Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
Maintained clean and welcoming dining environment, ensuring positive guest experience.
Trained new waitstaff on proper food handling, customer service and safety procedures.
Answered customers' questions, recommended items, and recorded order information.
Increased sales significantly by upselling higher-end products to customers.
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Inspected dishes and utensils for cleanliness.
Contributed to restaurant's positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at end of shifts.
Trained new servers on restaurant policies and procedures.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Health Educator
Department Of Health
Valdosta, GA
2015.05 - 2015.12
Improved community health awareness by developing and implementing engaging educational programs.
Collaborated with other healthcare professionals to design and deliver health education services to clients.
Established and maintained partnerships with community organizations to promote health education programs.
Conducted health education surveys to assess health needs and risk factors within communities.
Conducted health screenings and assessments to identify health needs and risk factors for individuals and communities.
Gave public talks on importance of health education and specific disease prevention and treatment strategies.
Collaborated with local organizations to organize health fairs, workshops, and presentations, raising public awareness on various health topics.
Promoted available resources and connected individuals with services.
Medical Assistant
Southern OB / GYN Associates
Valdosta, GA
2001.03 - 2010.01
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Maintained safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Obtained client medical history, medication information, symptoms, and allergies.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Sanitized, restocked, and organized exam rooms and medical equipment.
Collected pertinent data and calculations to aid physician in interpreting results.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Assisted physicians with minor surgeries and sterilizing instruments.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Documented vital signs and health history for patients.
Built strong relationships with patients through effective communication skills that foster trust in clinic's commitment to quality care.
Called and faxed pharmacies to submit prescriptions and refills.
Prepared lab specimens for diagnostic evaluation.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Oriented and trained new staff on proper procedures and policies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Completed clinical procedures and gathered patient data for interpretation by physician.
Self-motivated, with strong sense of personal responsibility.
Adaptable and proficient in learning new concepts quickly and efficiently.
Organized and detail-oriented with strong work ethic.
Worked effectively in fast-paced environments.
Education
Associate of Applied Science - Speech-Language Pathology Assistant
Chemeketa Community College
Salem, OR
2022.09 - 2024.03
Bachelor of Science - Special Education
Valdosta State University
Valdosta, GA
2010.01 - 2015.05
Associate of Science - Practical Nursing
Wiregrass Georgia Technical College
Valdosta, GA
1999.09 - 2001.03
Skills
Strategic Planning
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Timeline
Associate of Applied Science - Speech-Language Pathology Assistant
Chemeketa Community College
2022.09 - 2024.03
Special Education Clerk
Ashland School District
2022.07 - Current
Attendance Secretary
Ashland School District
2020.01 - 2022.07
Sales Associate
Earth Friendly Kids Children's Consignment Store
2016.11 - 2019.01
Health Educator
Department Of Health
2015.05 - 2015.12
Waitress
Waffle House
2012.11 - 2016.07
Bachelor of Science - Special Education
Valdosta State University
2010.01 - 2015.05
Medical Assistant
Southern OB / GYN Associates
2001.03 - 2010.01
Associate of Science - Practical Nursing
Wiregrass Georgia Technical College
1999.09 - 2001.03
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