Set Zamorano Mendoza
San Francisco,CA
Summary
An organized and motivated individual with a strong foundation in security and culinary arts. Seeking new opportunities to enhance my abilities, develop new expertise, and contribute to the growth and success of the company.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Unarmed Security Guard
Securitas Security Services USA
San Francisco
11.2024 - Current
- Monitored security cameras to identify and respond to suspicious activity.
- Investigated disturbances, theft, vandalism, accidents, medical emergencies, fires. on site as needed.
- Offered customer service assistance to visitors, providing directions and information.
- Enforced property rules and regulations to ensure a safe environment for all.
- Identified potential security risks and recommended measures to management.
- Performed foot patrols around the property to ensure safety and security of personnel and visitors.
Shift Leader
Starbucks
San Francisco, CA
10.2021 - 09.2024
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Updated products with new pricing or temporary promotion signs to increase sales.
- Operated equipment and machinery according to safety guidelines.
- Oversaw stock control ensuring continuous availability of essential items like syrups, milk, and coffee beans.
- Provided instruction on brewing techniques, drink recipes, and customer service protocols.
- Effectively addressed customer complaints by listening attentively and resolving issues promptly.
Education
High School Diploma -
John O'Connell Technical High School
03-2023
Skills
- Organization
- Problem-solving
- Supervision and leadership
- Flexible and adaptable
- CCTV monitoring
- Customer service
- Lobby oversight
- Up-selling
- Food preparation
- Cash handling
Certification
- Baton Permit
- Pepper Spray permit
- Handcuffs Permit
- Stun Gun Permit
- Guard Card
- Drivers License
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Unarmed Security Guard
Securitas Security Services USA
11.2024 - Current
Shift Leader
Starbucks
10.2021 - 09.2024
High School Diploma -
John O'Connell Technical High School
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