Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Seth Ashcraft

Houston

Summary

Seasoned Sales Representative/ Pest Technician with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Representative /Master Pest Technician

HomeTeam Pest Defense
02.2019 - Current
  • Retained excellent client satisfaction ratings through outstanding service delivery
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques
  • Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation
  • Conducted property and building walk-throughs to assess conditions, identify infestations and isolate sources.
  • Wrote detailed reports for each job, noting sanitation and structural issues that could potentially lead to pest activity.
  • Train new hires and create development opportunities for experienced staff members
  • Identify and address safety hazards and implement safety plans
  • Conduct monthly truck safety and equipment inspections

Brand Ambassador

Chobani
05.2018 - 02.2019
  • Working closely with sales/marketing staff to conceptualize marketing campaigns and strategies
  • Educating customers, retailers, and distributors about our products
  • Monitoring customer feedback and escalating complaints to the marketing department
  • Tracking customer preferences, metrics, and media campaigns
  • Representing the company at product launches and events

Shift Manager/ MIT

Pei Wei
08.2017 - 05.2018
  • Open and close registers for staff members, count register drawers, and resolve cash overages and shortages
  • Develop and assign tasks to staff members, oversee completion of tasks
  • Resolve customer issues and approve exceptions to policy for coupons, returns, etc
  • Train new hires and create development opportunities for experienced staff members
  • Provide recognition and constructive feedback throughout the shift as appropriate.

Restaurant Manager/Assistant Manager

Cinemark
12.2014 - 05.2017


  • Ensure cash handling procedures are completed according to company and brand policy
  • Complete administrative functions including scheduling, ordering, maintenance, clearing, and resetting of all areas of the restaurant
  • Conduct recruiting, interviewing, and onboarding of team members
  • Conducting regular inventory , ordering, and accepting and auditing deliveries as necessary
  • Handling complex and challenging customer service scenarios
  • Train new hires and create development opportunities for experienced staff members

Education

High School Diploma -

Oak Ridge High School
Conroe, TX
05.2013

Skills

  • Treatment Documentation
  • Critical Thinking
  • Consultative Sales Approach
  • Managing Operations and Efficiency
  • Product and Service Knowledge

Certification

  • Licensed Pest/Termite Control Technician - [5 years]
  • Master Technician - [1 year]

Timeline

Sales Representative /Master Pest Technician

HomeTeam Pest Defense
02.2019 - Current

Brand Ambassador

Chobani
05.2018 - 02.2019

Shift Manager/ MIT

Pei Wei
08.2017 - 05.2018

Restaurant Manager/Assistant Manager

Cinemark
12.2014 - 05.2017

High School Diploma -

Oak Ridge High School

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Seth Ashcraft