Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Seth Bennett

Jacksonville

Summary

Dynamic server with extensive experience at Serenity, excelling in customer service and menu knowledge. Proven ability to multitask and lead teams effectively, ensuring high customer satisfaction. Skilled in upselling techniques and inventory management, consistently promoting specials to enhance sales. Recognized for strong communication and decision-making skills in fast-paced environments.

Overview

2026
2026
years of professional experience

Work History

<ul><li>Hookah lounge/ Japanese steakhouse</li><li>Greeting Customers with waters as soon as they are seated</li><li>Expert knowledge of food and drink menus as well as a readily available flavor profile for our hookahs and cigars</li><li>Often giving information on the origin of the food itself as well as the flavor profiles</li><li>Breaking down the menu each section due to many being unfamiliar with the language barrier what certain items are or mean</li><li>Being attentive to not only the drinks for more rounds but also coals on hookahs</li><li>Many times taking tables at opposite ends of the restaurant due to hookah lounge being separate</li><li>Multitasking the needs of all areas in the restaurant including side work and team help for birthday celebrations or help in general</li></ul>

Serenity
Beach Blvd
- Current
  • Hookah lounge/ Japanese steakhouse
  • Greeting Customers with waters as soon as they are seated
  • Expert knowledge of food and drink menus as well as a readily available flavor profile for our hookahs and cigars
  • Often giving information on the origin of the food itself as well as the flavor profiles
  • Breaking down the menu each section due to many being unfamiliar with the language barrier what certain items are or mean
  • Being attentive to not only the drinks for more rounds but also coals on hookahs
  • Many times taking tables at opposite ends of the restaurant due to hookah lounge being separate
  • Multitasking the needs of all areas in the restaurant including side work and team help for birthday celebrations or help in general

<ul><li>As a barback, making sure the bars were fully stocked with all essentials and refilling them as the day gets busy ensures the bartenders don't have to leave their stations for anything. This specific restaurant had three bars so moving fast was key.</li><li>As a server we opened the entire restaurant</li><li>Prepared all sauces/ condiments</li><li>Started warming soups checking labels</li><li>Greet customers in our section even as finishing our opening work</li><li>Ensure a positive joyful experience for everyone</li><li>Promote drink specials that changed weekly</li><li>Allocate information on our menu and inform of our top selling items including our clothing shop.</li></ul>

Whiskey Joe's
Tampa
- 01.2024
  • As a barback, making sure the bars were fully stocked with all essentials and refilling them as the day gets busy ensures the bartenders don't have to leave their stations for anything. This specific restaurant had three bars so moving fast was key.
  • As a server we opened the entire restaurant
  • Prepared all sauces/ condiments
  • Started warming soups checking labels
  • Greet customers in our section even as finishing our opening work
  • Ensure a positive joyful experience for everyone
  • Promote drink specials that changed weekly
  • Allocate information on our menu and inform of our top selling items including our clothing shop.

<ul><li>Delegated daily tasks to team members to optimize group productivity.</li><li>Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.</li><li>Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.</li><li>Maintained high standards of customer service during high-volume work shifts and fast-paced operations.</li><li>Monitored team progress and enforced deadlines.</li><li>Counted inventory, resolved discrepancies and completed paperwork to keep the system accurate and current.</li><li>Identified equipment issues using troubleshooting techniques to keep machinery fully operational during shifts.</li></ul>

Tropical Smoothie Cafe
Jacksonville
11.2019 - 08.2021
  • Delegated daily tasks to team members to optimize group productivity.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Monitored team progress and enforced deadlines.
  • Counted inventory, resolved discrepancies and completed paperwork to keep the system accurate and current.
  • Identified equipment issues using troubleshooting techniques to keep machinery fully operational during shifts.

<ul><li>Kept watch over swimmers to respond quickly to distress situations.</li><li>Monitored behaviors for safety violations and took steps to prevent further violations.</li><li>Observed sections of assigned water zone of responsibility.</li><li>Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.</li><li>Adhered strictly to emergency action plans.</li><li>Patrolled to identify anyone needing assistance and offered immediate care.</li><li>Identified emergency situations or potential drownings and entered water for lifesaving measures.</li><li>Collaborated closely with team to identify issues and quickest methods for remediation.</li><li>Supervised maintenance and notified appropriate department of issues requiring immediate resolution.</li></ul>

Adventure Landing
Jacksonville
03.2019 - 10.2019
  • Kept watch over swimmers to respond quickly to distress situations.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Observed sections of assigned water zone of responsibility.
  • Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
  • Adhered strictly to emergency action plans.
  • Patrolled to identify anyone needing assistance and offered immediate care.
  • Identified emergency situations or potential drownings and entered water for lifesaving measures.
  • Collaborated closely with team to identify issues and quickest methods for remediation.
  • Supervised maintenance and notified appropriate department of issues requiring immediate resolution.

<ul><li>Greet every customer with memorized promotions of the restaurant</li><li>Inform every customer of our specials as well as ingredients on the specials that change daily</li><li>Perform services fit to each of the customers as needed while simultaneously greeting and cleaning tables</li><li>Must be able to talk about menu items/ make recommendations as well as recall ingredients in menu items</li><li>Complete daily delegated tasks in order to keep the restaurant moving smoothly and clean, such as restocking while still taking in new customers and tending to tables already there.</li><li>Must be able to multitask up to 7+ tables at a time</li><li>Closing the entire restaurant/restocking/ cleaning</li></ul>

Grumpy’s
Neptune Beach
  • Greet every customer with memorized promotions of the restaurant
  • Inform every customer of our specials as well as ingredients on the specials that change daily
  • Perform services fit to each of the customers as needed while simultaneously greeting and cleaning tables
  • Must be able to talk about menu items/ make recommendations as well as recall ingredients in menu items
  • Complete daily delegated tasks in order to keep the restaurant moving smoothly and clean, such as restocking while still taking in new customers and tending to tables already there.
  • Must be able to multitask up to 7+ tables at a time
  • Closing the entire restaurant/restocking/ cleaning

Education

High School Diploma -

Jacksonville, FL
Jacksonville, FL
06.2021

Associate of Arts - Business

Montreat, NC
Montreat, NC

Skills

  • Multitasking
  • Teambuilding
  • Menu knowledge
  • Customer service
  • Inventory management
  • Food preparation
  • Sales promotions
  • Communication skills
  • Positive and professional
  • Upselling techniques
  • Multitasking
  • Teambuilding
  • Menu knowledge
  • Customer service
  • Inventory management
  • Food preparation
  • Sales promotions
  • Communication skills
  • Positive and professional
  • Upselling techniques

Affiliations

  • Played Baseball in college on scholarship while attending
  • Love Boxing and Jujitsu

Timeline

<ul><li>Delegated daily tasks to team members to optimize group productivity.</li><li>Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.</li><li>Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.</li><li>Maintained high standards of customer service during high-volume work shifts and fast-paced operations.</li><li>Monitored team progress and enforced deadlines.</li><li>Counted inventory, resolved discrepancies and completed paperwork to keep the system accurate and current.</li><li>Identified equipment issues using troubleshooting techniques to keep machinery fully operational during shifts.</li></ul>

Tropical Smoothie Cafe
11.2019 - 08.2021

<ul><li>Kept watch over swimmers to respond quickly to distress situations.</li><li>Monitored behaviors for safety violations and took steps to prevent further violations.</li><li>Observed sections of assigned water zone of responsibility.</li><li>Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.</li><li>Adhered strictly to emergency action plans.</li><li>Patrolled to identify anyone needing assistance and offered immediate care.</li><li>Identified emergency situations or potential drownings and entered water for lifesaving measures.</li><li>Collaborated closely with team to identify issues and quickest methods for remediation.</li><li>Supervised maintenance and notified appropriate department of issues requiring immediate resolution.</li></ul>

Adventure Landing
03.2019 - 10.2019

<ul><li>Hookah lounge/ Japanese steakhouse</li><li>Greeting Customers with waters as soon as they are seated</li><li>Expert knowledge of food and drink menus as well as a readily available flavor profile for our hookahs and cigars</li><li>Often giving information on the origin of the food itself as well as the flavor profiles</li><li>Breaking down the menu each section due to many being unfamiliar with the language barrier what certain items are or mean</li><li>Being attentive to not only the drinks for more rounds but also coals on hookahs</li><li>Many times taking tables at opposite ends of the restaurant due to hookah lounge being separate</li><li>Multitasking the needs of all areas in the restaurant including side work and team help for birthday celebrations or help in general</li></ul>

Serenity
- Current

<ul><li>As a barback, making sure the bars were fully stocked with all essentials and refilling them as the day gets busy ensures the bartenders don't have to leave their stations for anything. This specific restaurant had three bars so moving fast was key.</li><li>As a server we opened the entire restaurant</li><li>Prepared all sauces/ condiments</li><li>Started warming soups checking labels</li><li>Greet customers in our section even as finishing our opening work</li><li>Ensure a positive joyful experience for everyone</li><li>Promote drink specials that changed weekly</li><li>Allocate information on our menu and inform of our top selling items including our clothing shop.</li></ul>

Whiskey Joe's
- 01.2024

<ul><li>Greet every customer with memorized promotions of the restaurant</li><li>Inform every customer of our specials as well as ingredients on the specials that change daily</li><li>Perform services fit to each of the customers as needed while simultaneously greeting and cleaning tables</li><li>Must be able to talk about menu items/ make recommendations as well as recall ingredients in menu items</li><li>Complete daily delegated tasks in order to keep the restaurant moving smoothly and clean, such as restocking while still taking in new customers and tending to tables already there.</li><li>Must be able to multitask up to 7+ tables at a time</li><li>Closing the entire restaurant/restocking/ cleaning</li></ul>

Grumpy’s

High School Diploma -

Jacksonville, FL

Associate of Arts - Business

Montreat, NC

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Seth Bennett