Seth Cohen
Dillon,CO
Summary
Professional in automotive sales with strong track record in customer engagement and closing sales. Known for excellent communication skills, product knowledge, and ability to build lasting customer relationships. Effective team collaborator with results-driven approach and flexibility to adapt to changing market conditions. Skilled in sales techniques, customer service, and inventory management, always striving to exceed performance targets.
Overview
2025
2025
years of professional experience
Work History
Auto Sales
AutoStar / Groove / Vista / Silverthorne Motors
05.2005 - 02.2025
- Averaged approximately 15 vehicle sales per month.
- Maintained up-to-date knowledge of inventory, including features and specifications.
- Developed rapport with other dealers to coordinate new inventory trades for the entire sales team.
- Collaborated with the service department to address any post-sale issues or inquiries from customers.
- Fulfilled monthly sales targets consistently by employing strategic selling techniques.
- Participated in ongoing training to stay current with product updates, industry trends and best practices.
- Developed a strong rapport with clients to foster trust and long-term relationships.
- Resolved customer concerns promptly, ensuring their overall satisfaction throughout the purchasing process.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Listened to customer needs and desires to identify and recommend optimal products.
- Used in-store system to locate inventory and place special orders for customers.
- Prioritized helping customers over completing other routine tasks in store.
- Recommended complementary purchases to customers, increasing revenue.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Responded to customer enquiries via telephone and email.
Associate
Bed Bath & Beyond
08.2001 - 05.2005
- Increased sales by customizing pitches to address specific client needs and concerns.
- Stocked merchandise as directed by department mangers.
- Performed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Aided shipping and receive department when needed.
- Participated in annual overnight inventory counts for the region.
Kitchen Manager
Breckenridge Ski Resort
11.1999 - 08.2001
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Resolved customer complaints involving food or beverage quality and service.
- Maintained highest standards for beverage quality and service.
- Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations including ServSafe certification.
Ski Lift Operator
Breckenridge Ski Resort
11.1994 - 08.2001
- Assisted in training new Ski Lift Operators, resulting in a smoother onboarding process and more efficient team performance.
- Handled emergency situations calmly and effectively, coordinating with Ski Patrol when necessary to ensure guest safety.
- Performed pre-operation inspections and post-operation shutdown procedures.
- Alerted Lift Maintenance staff of any problems on lift while assisting with repairs if requested.
- Streamlined daily operations by effectively managing queues at busy times, ensuring an enjoyable experience for all guests waiting in line.
- Maintained lift entrance, corral, and pit areas by removing excess snow and performing pre-operation inspections.
- Helped guests get on and off lift.
- Operated ticket scanners to verify proper customer tickets and passes.
Guest Services Lead
Breckenridge Ski Resort
11.1997 - 11.1999
- Collaborated closely with other departments to meet guest needs and provide best possible experience.
- Supported team members by offering constructive feedback and coaching as needed.
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
- Answered resort telephones, directing callers to the necessary individuals.
- Worked on-mountain to assist guest needs and to participate in guest safety activities.
Ski Rental Technician
Lone Star Sports
- Ensured proper fitting of ski equipment to minimize risk of injury and maximize comfort for clients.
- Increased revenue by upselling additional products, such as protective gear and accessories.
- Assisted repair technicians with duties such as waxing, edge sharpening and binding testing.
Line Cook
Pasta Jay's
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Plated and presented all dishes to match established restaurant standards.
Fast Food Worker
Taco Bell
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
Education
Bachelor of Arts - Economics
University of Rochester
Rochester, NY01-1994
High School Diploma -
Lancaster Country Day School
Lancaster, PA01-1990
Skills
- Resilience under pressure
- Test drive facilitation
- Follow-up techniques
- Delivering vehicles
- CRM usage
- Strong negotiation skills
- Product knowledge expertise
- Brand representation
- Sales pipeline management
- Competitive
- Customer service
- Team collaboration
Timeline
Auto Sales
AutoStar / Groove / Vista / Silverthorne Motors
05.2005 - 02.2025
Associate
Bed Bath & Beyond
08.2001 - 05.2005
Kitchen Manager
Breckenridge Ski Resort
11.1999 - 08.2001
Guest Services Lead
Breckenridge Ski Resort
11.1997 - 11.1999
Ski Lift Operator
Breckenridge Ski Resort
11.1994 - 08.2001
Ski Rental Technician
Lone Star Sports
Line Cook
Pasta Jay's
Fast Food Worker
Taco Bell
Bachelor of Arts - Economics
University of Rochester
High School Diploma -
Lancaster Country Day School
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