Seth Connelly
Summary
With a strong work ethic and sense of responsibility, I have gained valuable experience, In addition to proficiency in customer service, excellent organizational and multi-tasking skills, even earning a promotion within my first month of working. Expertise extends to managing specialized areas, including experience in pharmacy operations and. Experience in the tech industry, encompassing repair, cleaning, and proficiency with the Windows operating system (Excel, Word Document, Outlook, Graphics and PowerPoint).
Overview
3
3
years of professional experience
Work History
Front Office Assistant Coordinator
Center High School
08.2022 - 06.2023
- Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.
- Taking down student information to give accurate results.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Gathered and organized materials to support operations.
- Highly regarded by office leader.
AP Operations TA
Walmart
02.2025 - Current
- I am responsible for handling damage claims, in the store up to 100 daily cases.
- Worked with business vendors/partners to ensure quality.
- Reviewed logs and records to ensure accuracy.
- Handling hazardous items, and checking in vendor items and making sure their space is kept nice and clean
Shift Manager
CVS Health
10.2023 - 01.2025
- Provided customer service in-person and answered incoming calls.
- Assisted customers with phone inquiries, vendors with deliveries, educated customers in product knowledge, de-escalated irate customers and worked with staff to provide customer resolutions.
- Experience in the pharmacy department. Completed training to understand retail pharmacy process, including authorization and order pick-ups.
- Responsible for general management duties, including money management, inventory keeping, product protection, hazardous waste disposal compliance, and escalated issues to higher management when applicable.
- Responsible for project implementation and management. Ensure goals were met and project was completed effectively and efficiently.
- Managed employees to ensure they operated productively on tasks to meet business and customer needs.
Education
Diploma -
Center High School
Antelope, CASkills
- Computer literacy
- Computer skills
- Windows Proficiency
- Customer service
- Communication skills
Accomplishments
- Front Office Coordinator, Faxing, copying, emailing, filing paperwork, coordinating schedules, forwarding phone calls and inquiries to the appropriate department, logging and monitoring tasks to ensure completion.
- Computer Literacy, I can learn and adapt to any task involving computers, I have extensive experience in all things tech, especially within the Windows Operating System.
- Conflict Resolution, Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Timeline
AP Operations TA
Walmart
02.2025 - Current
Shift Manager
CVS Health
10.2023 - 01.2025
Front Office Assistant Coordinator
Center High School
08.2022 - 06.2023
Diploma -
Center High School
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