Summary
Overview
Work History
Education
Skills
Timeline
Generic

Seth Crawford

Brownwood,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Lead Oil Tech

Take 5 Oil Change
02.2023 - 11.2023
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Assisted management in maintaining proper inventory levels, reducing waste and ensuring availability of required materials for services.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Increased overall shop productivity by maintaining a clean and organized work environment.
  • Washed exterior windows to boost customer satisfaction.
  • Identified additional revenue opportunities by thoroughly inspecting vehicles during oil changes, recommending necessary services or repairs based on findings.
  • Enhanced customer trust and loyalty through clear communication of service recommendations and explanations of performed tasks.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Checked fluids, tires, brakes, and other systems as part of [Number]-point inspection.
  • Investigated customer complaints to identify cause of malfunctions.
  • Minimized errors by double-checking all work before releasing vehicles back to clients, ensuring their safety and long-term reliability.
  • Retained accurate records of purchases, titles and sales.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Read and followed technical documentation to complete accurate repairs.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Greeted customers and answered questions about oil changes and other services.
  • Kept up-to-date on industry trends and best practices through continuous education, enabling the provision of expert advice to customers.
  • Worked alone or in team-based systems to complete up to [Number] oil changes each day.
  • Streamlined record-keeping for service history documentation, allowing for easier access to vital information when needed.
  • Contributed to creating a positive work environment by fostering a collaborative and supportive team culture.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Cleaned automotive service bays and removed debris and [Type] to promote organized work environment.
  • Engaged in customer follow-up phone calls to promote quality and consumer satisfaction.
  • Installed wiper blades.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Computed and recorded totals and transactions using [Software] and [Software].
  • Enhanced customer satisfaction ratings by offering friendly, professional demeanor and readily addressing any questions or concerns raised during interactions.
  • Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
  • Self-motivated, with a strong sense of personal responsibility.
  • Identified issues, analyzed information and provided solutions to problems.

Furniture Delivery Driver

Dart Furniture
07.2022 - 11.2022
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Verified accuracy of all deliveries against order forms.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Inspected load security and checked for damages.
  • Demonstrated strong attention to detail while inspecting furniture before delivery, identifying any defects or damages prior to departure from the warehouse.

Team Member

Chic-Fil-A
11.2020 - 12.2021
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Operated register to process payments and collect cash payment for order totals.
  • Promoted a culture of continuous learning within the team by initiating training sessions, sharing best practices, and encouraging skill development.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Assisted with inventory counts and stocking of merchandise.
  • Maintained productive, efficient approach to all tasks.
  • Learned all required tasks quickly to maximize performance.
  • Assisted customers in selecting merchandise best suited to needs.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Contributed to team success by completing jobs quickly and accurately.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Trained new team members by relaying information on company procedures and safety requirements.

Production Worker

Wall Molding
01.2019 - 12.2019
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Assisted in training new employees on production processes, ensuring a seamless integration into the team.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Inspected products and machines to maintain quality and efficiency.
  • Made sure that products were produced on time and are of good quality.
  • Enhanced product quality by conducting regular inspections and identifying areas for improvement.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Adjusted machines to increase productivity for runs.
  • Maintained machinery to prevent overloads and avoid malfunctions.
  • Weighed and measured items to prevent waste and meet quality standards.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Resolved issues quickly to maintain productivity goals.
  • Assisted with the implementation of lean manufacturing principles, resulting in reduced waste and increased overall efficiency within the production facility.
  • Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques.
  • Excellent communication skills, both verbal and written.
  • Strengthened communication skills through regular interactions with others.
  • Provided professional services and support in a dynamic work environment.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Server

Cotton Patch Cafe
03.2018 - 01.2019
  • Bussed and reset tables to keep dining room and work areas clean.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Checked guests' identification before serving alcoholic beverages.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Answered customers' questions, recommended items, and recorded order information.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Inspected dishes and utensils for cleanliness.
  • Processed orders and sent to kitchen employees for preparation.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Cultivated warm relationships with regular customers.
  • Provided professional services and support in a dynamic work environment.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Passionate about learning and committed to continual improvement.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Team Member

Chicken Express
10.2016 - 05.2017
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Operated register to process payments and collect cash payment for order totals.
  • Promoted a culture of continuous learning within the team by initiating training sessions, sharing best practices, and encouraging skill development.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Developed strong cooperative relationships with coworkers and managers.
  • Assisted customers in selecting merchandise best suited to needs.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Contributed to team success by completing jobs quickly and accurately.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Education

High School Diploma -

Early High School
05.2017

Skills

  • Product Knowledge
  • Dispute Resolution
  • Customer Service
  • Product Promotion
  • Complaint Handling
  • Store Maintenance
  • Account Management
  • Customer Relations
  • Microsoft PowerPoint
  • Staff Training

Timeline

Lead Oil Tech

Take 5 Oil Change
02.2023 - 11.2023

Furniture Delivery Driver

Dart Furniture
07.2022 - 11.2022

Team Member

Chic-Fil-A
11.2020 - 12.2021

Production Worker

Wall Molding
01.2019 - 12.2019

Server

Cotton Patch Cafe
03.2018 - 01.2019

Team Member

Chicken Express
10.2016 - 05.2017

High School Diploma -

Early High School

Similar Profiles

CREATE PROFILE
Seth Crawford