Seth Derby
FirstBank/PNC
Lakewood,CO
6
years of professional experience
Experienced Senior Personal Banker with a strong background in relationship management, loan origination, and cross-selling financial products. Known for building client trust, processing accurate transactions, and supporting financial goals through personalized banking solutions.
Work History
Senior Personal Banker
4 Years 7 Months- Advised clients on checking, savings, and certificate products aligned with financial needs.
- Processed consumer loan applications, ensuring accurate documentation and timely follow-up.
- Built customer relationships through proactive outreach and personalized banking solutions.
- Verified account activity and resolved discrepancies while maintaining compliance standards.
- Cross-sold deposit and credit products during branch consultations to support client goals.
Assistant Manager
4 Months- Supervised daily store operations, ensuring consistent service standards and smooth front-of-house flow.
- Trained team members on POS procedures, food safety, and customer service expectations.
- Monitored inventory levels and coordinated product replenishment to support uninterrupted bakery operations.
- Supported opening and closing procedures, including cash reconciliation and store readiness checks.
Assistant Manager
1 Year 9 Months- Scheduled labor based on business needs, balancing coverage with operational efficiency.
- Assisted management with team performance reviews, coaching, and daily workload coordination.
- Resolved customer concerns promptly, maintaining service quality and guest satisfaction.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
High School Diploma
Associate of Applied Science - Autobody Collision Repair
Skills
Loan origination
Retail banking
Customer service
Cash handling
Relationship management
Product cross-selling
Fraud prevention
Attention to detail
Timeline
Assistant Manager
Einstein Bagels
11.2022 - 03.2023Read More
Senior Personal Banker
FirstBank/PNC
03.2022 - CurrentRead More
Assistant Manager
Domino's Pizza
01.2021 - 10.2022Read More
Evergreen High School
High School Diploma
Read More
Warren Tech
Associate of Applied Science from Autobody Collision Repair
Read More