Seth Gagnon
Colorado Springs,CO
Summary
Dedicated and hardworking Computer Science student with over a year of experience in customer service and food preparation roles. Key achievements include redesigning training modules, creating cleaning lists, and receiving the Pack Member of the Month award from Great Wolf Lodge. Skilled in leadership, multi-tasking, and problem-solving. Currently seeking to transfer to the University of Colorado Boulder to further academic studies and to enter the workforce with as much knowledge as possible.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Attendant / Cook
Great Wolf Lodge
04.2024 - Current
- Evaluated and Redesigned the Training Modules for Trainees
- Created Deep Cleaning Lists for Two Outlets
- Received Pack Member of the Month Award
- Cross-Trained Across all F&B Outlets
- Trained New Employees
- Assists over 200 orders from customers a day
Cook
Golden Flame Hot Wings
04.2023 - 08.2023
- Ensuring clean work environment for employees and customers
- Added new flavors to their menu due to recommendation
- Cross-Trained as Cook and Cashier
- Fast-Paced Environment
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
Cashier
Big Lots
10.2022 - 01.2023
- Fulfilled Online Orders/Furniture
- Stocked Products on Display
- Unloaded Products from Truck Drop
- Greeted customers entering store and responded promptly to customer needs
- Operated cash register for cash, check, and credit card transactions
- Helped customers complete purchases, locate items, and join reward programs.
Education
Computer Science -
University of Colorado
Colorado Springs, CO12.2024
High School -
Rampart
Colorado Springs, CO05.2024
Skills
- Leadership
- Customer Service
- Multi-Tasking
- Problem-Solving
- Time-Management
- Efficient Work
- Cash handling experience
- Teamwork
- Reliability
Certification
- CompTIA A++
- ServSafe Food Handler
- ServSafe Alcohol
Projects
Vintage Store - Depop, I sell vintage clothes on a store called Depop, with around $500 dollars of profit per month, I'm hoping to get this number to around $2000 by the beginning of June 2025
Awards
- Pack Member of the Month, Most Valuable Employee Recognized by Management of Great Wolf Lodge
- Seal of Biliteracy, Proficiency in Spanish and Chinese
Languages
Spanish
Limited Working
Chinese (Mandarin)
Limited Working
Timeline
Attendant / Cook
Great Wolf Lodge
04.2024 - Current
Cook
Golden Flame Hot Wings
04.2023 - 08.2023
Cashier
Big Lots
10.2022 - 01.2023
- CompTIA A++
- ServSafe Food Handler
- ServSafe Alcohol
Computer Science -
University of Colorado
High School -
Rampart
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