Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

Seth Grote

Lakeway

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

LEAD BARTENDER

Invited clubs
09.2022 - Current
  • Managed opening and closing duties to facilitate restaurant operations.
  • Worked with management to coordinate special functions and events.
  • Provided exceptional service to high volume of daily customers.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Used suggestive selling techniques to entice customers with more expensive or higher-margin items and add-ons.
  • Trained new employees to perform duties.

SALES REP

Beyond pro sales
04.2024 - 07.2024
  • Continuously followed up with customers to ensure product and service satisfaction.
  • Resolved customer concerns and helped increase customer retention by building relationships of trust and openness.
  • Utilizing sales techniques to close deals

HEAD WAITER

Get Along Grill
06.2021 - 06.2022
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Served high volume of tables at once and simultaneously supervised serving staff.

LEAD SERVER

Roadrunners bar
01.2021 - 01.2021
  • Attended meetings to learn and share information and find ways to enhance customer dining experience.
  • Verified legal drinking age before serving beer, wine and liquor to comply with state law.

SERVER

tillies restaurant
11.2019 - 12.2020
  • Trained in wine and liquor service in order to provide full and positive experiences to guests.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Informed customers of daily specials and signature menu items.
  • Garnished dishes and beverages to serve visually appealing menu items.

Education

High School Diploma -

Dripping Springs High School
Dripping Springs, TX
05.2021

Skills

  • Point of Sale (POS) System Operations
  • High-Volume Dining
  • Service Prioritization
  • Specials Promotion and Upselling
  • Cool Under Pressure
  • Sales Techniques
  • Liquor, Wine and Food Service
  • Menu Knowledge
  • Menu Memorization

Certification

Food handlers licensecertified>TABC certified

LANGUAGES

English: Native/ Bilingual
Spanish:
Limited Working

Timeline

SALES REP

Beyond pro sales
04.2024 - 07.2024

LEAD BARTENDER

Invited clubs
09.2022 - Current

HEAD WAITER

Get Along Grill
06.2021 - 06.2022

LEAD SERVER

Roadrunners bar
01.2021 - 01.2021

SERVER

tillies restaurant
11.2019 - 12.2020

High School Diploma -

Dripping Springs High School

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