Seth Harding
Louisville,KY
Summary
A data and results-driven Business Analyst with extensive experience in sales analysis, commission coordination, and data-driven decision-making. Proficient in Chinese, offering a unique perspective that enhances problem-solving and creative thinking abilities. Demonstrated success in optimizing CRM systems, managing large sales teams, and generating insightful reports for C-suite decision-making. Committed to leveraging analytical expertise and strong communication skills to drive organizational growth and success.
Overview
4
4
years of professional experience
Work History
Business Analyst of Sales
Boyd Caterpillar
12.2021 - Current
- Executed comprehensive coverage assessments to optimize efficiency within the regional dealership network.
- Analyzed emerging patterns within the heavy equipment industry to forecast market movements.
- Conducted several detailed trend analyses utilizing Boyd Cat’s economic data from the past five years to inform strategic planning.
- Led the creation and implementation of an innovative CRM system, enhancing lead tracking and customer service productivity by 35% annually.
- Demonstrated written, verbal, and interpersonal communication skills on a day to day basis to gather necessary information for reporting.
- Fostered collaborative efforts both within the company and with external partners to elevate customer satisfaction and success.
Commission Coordinator
Boyd Caterpillar
09.2020 - 12.2021
- Oversaw and executed commission processing for 170+ sales personnel spanning four states, ensuring accuracy and timeliness.
- Formulated and disseminated detailed sales reports on a weekly, bi-weekly, and monthly basis to the Vice President of Sales and the CFO for strategic oversight.
- Served as the key facilitator for communication between senior leadership and sales staff regarding bi-weekly commission distributions.
- Engineered and deployed interactive Excel spreadsheets for the broader Boyd Cat team to streamline and clarify complex aspects of the commission structure.
- Managed the commission tracking system, "Xactly Incent," utilizing SQL queries for system updates and data integrity.
- Partnered with senior executives to devise tailored commission strategies for sales roles, differentiated by regional market conditions.
Education
Bachelor of Arts - Economics
University of Kentucky
Lexington, KY12.2018
Bachelor of Arts - Chinese Language
University of Kentucky
Lexington, KY12.2018
Chinese Studies
ZheJiang University
Hangzhou, China2015
Skills
- Business Analysis
- Forecasting and Planning
- Financial and Economic Data
- Data Mining
- Stakeholder Communication
- Data Summaries
- Customer Communication
- Spreadsheet Development
- Industry Trend Analysis
- Python
- SQL
- Chinese language
Languages
Chinese (Mandarin)
Professional Working
Accomplishments
Eagle Scout- Completed April 2014
Timeline
Business Analyst of Sales
Boyd Caterpillar
12.2021 - Current
Commission Coordinator
Boyd Caterpillar
09.2020 - 12.2021
Bachelor of Arts - Economics
University of Kentucky
Bachelor of Arts - Chinese Language
University of Kentucky
Chinese Studies
ZheJiang University
Similar Profiles
Barrett DarnellBarrett Darnell
Marine Shop Tech 1 at Boyd CaterpillarMarine Shop Tech 1 at Boyd Caterpillar
Ryan BuchterRyan Buchter
Earth Moving Shop Technician at Boyd CaterpillarEarth Moving Shop Technician at Boyd Caterpillar
Ashley WilwandAshley Wilwand
Customer Service Representative at Boyd Autobody & GlassCustomer Service Representative at Boyd Autobody & Glass
Suzanne SheneSuzanne Shene
Registered Nurse at Baptist Eastpoint Surgery CenterRegistered Nurse at Baptist Eastpoint Surgery Center
Colleen PerkinsColleen Perkins
Market Development Executive at MillerKnollMarket Development Executive at MillerKnoll