Summary
Overview
Work History
Education
Skills
Timeline
Generic

Seth Hartenbach

Mount Vernon,WA

Summary

References:

Bill & Janis Bailey (360) 661 0211

I volunteer with them at Skagit Valley Neighbors in need

Zach Meyer (425) 512 6106

owner of Gusto Pizza

Greg Gerwin (502) 741 5050

Associate pastor of Camano Chapel

Overview

1
1
year of professional experience

Work History

Server/Bartender

The Blue Heron (360) 502 8700 Kyle Thompson Mgr.
Camano Island, WA
02.2024 - Current
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.
  • Stayed informed about daily specials, new menu items, promotions.
  • Greeted guests and provided menus.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Server/Prep Cook

Pure Smoke BBQ (425) 422 1529 Jim Walrath owner
Stanwood, WA
01.2024 - Current
  • prep side food for daily sales
  • open/close the kitchen and truck/trailer
  • clean truck/trailer and wash dishes
  • make orders for customers
  • operate the p.o.s and take orders
  • deliver food
  • work special events/catering

F.O.H. Manager

Marshall's BBQ (805) 650 0650 Lou Pieper owner
Ventura, CA
08.2023 - 12.2024
  • Coordinated with back-of-house managers regarding kitchen operations such as inventory control or staffing needs.
  • Managed all aspects of cash handling processes including deposits, withdrawals, change orders and reconciliations.
  • Implemented strategies designed to increase sales revenue through upselling techniques or menu changes.
  • Ensured the restaurant complied with health regulations by conducting regular inspections of food storage areas, equipment and surfaces.
  • Trained new staff on proper customer service techniques, policies and procedures.
  • Resolved customer complaints in a professional manner while maintaining brand integrity.
  • Conducted regular inventory checks and placed orders for additional supplies as needed.
  • Organized special events such as promotional activities, holiday parties.
  • Coached and developed team members to support employee growth and development.
  • Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
  • Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
  • Maximized profit and revenue through upselling and cross-selling techniques.
  • Delivered high level of quality service to each patron, resulting in consistent, positive feedback from guests.

Education

High School Diploma -

Antelope Valley Adult School
Lancaster, CA
09-2000

Skills

  • I'm highly engaging and I am very good at getting guest's to smile every time and laugh most of the time
  • My people skills are impeccable always courteous and professional
  • I've been told by all three employers listed above that I am a highly valued asset based from my ability to handle fast paced situations and maintain excellent customer service
  • I am very good at selling specials/add ons/up sales/top shelf liquor/desserts/and often add on gift certificates
  • I can manage 9-11 tables at once and keep up with bussing duties while running other servers food and clearing other servers tables
  • I'm a good bartender Can make most drinks and maintain a fairly busy bar while serving 5-7 tables

Timeline

Server/Bartender

The Blue Heron (360) 502 8700 Kyle Thompson Mgr.
02.2024 - Current

Server/Prep Cook

Pure Smoke BBQ (425) 422 1529 Jim Walrath owner
01.2024 - Current

F.O.H. Manager

Marshall's BBQ (805) 650 0650 Lou Pieper owner
08.2023 - 12.2024

High School Diploma -

Antelope Valley Adult School

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Seth Hartenbach