SETH HAUPT
Lenexa
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and account management. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
6
6
years of professional experience
Work History
Sales Representative
MS International
03.2021 - Current
- Apply flexibility, good judgment, follow-up skills, and creative vision to drive the management strategy for a company
- Leveraged exceptional interpersonal skills as the executive advocate for all operational changes to ensure cohesion
- Fostered, established, and maintained strong partnerships a with the 2+ largest hardscape dealers in the country
- Exceeded 2024 Sales Target: Surpassed $1M sales projection by 2.5%, achieving a 40% gross profit margin.
- Turnaround of Key Account: Successfully revitalized a previously underperforming account, increasing annual revenue from $25K in 2022 to $310K in 2024, establishing it as the largest landscaping dealer.
- Revenue Growth at SiteOne: Drove 45% year-over-year growth at SiteOne, increasing sales from $710K in 2023 to $1.03M in 2024.
Server
Houlihans
02.2019 - 03.2021
- Appreciated by leadership for going the extra mile by prioritizing customer needs before completing ad-hoc tasks for the branch
- Practiced resiliency by constantly changing strategies due to unforeseen circumstances while ensuring 100% customer satisfaction
Education
Bachelor of Business Administration - Marketing
University of Missouri
12.2020
Skills
- Financial Reporting
- Territory Management
- Point of Sale Expertise
- Market Data Analysis
- Documentation Skills
- Strategic Selling Skills
- Verbal and Written Communication Skills
- MS Office Skills
- Suitable Computer Skills
- Fast-paced Environment Experience
- Ability to Multi-task
- Phone and Email Correspondence Management
- B2B Industry Knowledge
- Customer Needs Analysis
- Training Development
- Strong Mediation Capacity
- Customer Relationship Management
- Consistent Time Management
- Cross-functional Multitasking
- Consultative Sales Skills
- Deadline-oriented Work Ethic
- Adaptability
- Marketing
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
Websites
Timeline
Sales Representative
MS International
03.2021 - Current
Server
Houlihans
02.2019 - 03.2021
Bachelor of Business Administration - Marketing
University of Missouri
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