Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Seth Higgins, CPP

Midland,TX

Summary

Dedicated purchasing professional specializing in logistics coordination, vendor relations and inventory management. Organized and proactive with remarkable project management, communication and planning abilities. Exceptional leader skilled at reducing costs and increasing department efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Head of Purchasing

The Electric Tobacconist USA
02.2019 - Current
  • Maintained a portfolio of 180+ suppliers and manufactures, increasing profit margins through aggressive pricing negotiations.
  • Conducted market research, identifying trends using SEO tools to analyze and determine the highest yielding products.
  • Optimized supplier payment terms, improving cash flow management while maintaining strong vendor relationships.
  • Monitored and maintained compliance with industry regulations, minimizing risk exposure for the organization.
  • Worked closely with financial management staff to establish budgets, forecast inventory levels, and minimize overstock.

Procurement Specialist

The Electric Tobacconist USA
04.2018 - 02.2019
  • Managed 2,500+ SKUs while forecasting demand, maintaining an out of stock percentage of less than 0.02%
  • Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue and profits.
  • Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
  • Developed and maintained detailed records of all procurement activities for accurate tracking and reporting purposes.

Customer Service Representative

The Electric Tobacconist USA
09.2017 - 04.2018
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Used company troubleshooting practices to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Resolved approximately 80 customer complaints per day with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

Bachelor of Science - Maritime Administration

Texas A&M University Galveston Campus
Galveston, TX
12.2017

Skills

  • Logistics Management
  • Customer Service
  • Project Management
  • Strategic Planning
  • Budget Management
  • Vendor Sourcing
  • Account Management
  • Contract Negotiation

Certification

Certified Purchasing Professional (CPP)

American Purchasing Society Member #132324

Timeline

Head of Purchasing

The Electric Tobacconist USA
02.2019 - Current

Procurement Specialist

The Electric Tobacconist USA
04.2018 - 02.2019

Customer Service Representative

The Electric Tobacconist USA
09.2017 - 04.2018

Bachelor of Science - Maritime Administration

Texas A&M University Galveston Campus

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Seth Higgins, CPP