Seth Hixon
Kyle
Summary
Results-driven Inventory Control Specialist with excellent problem-solving, analytical and organizational abilities and strong focus on collaborating with employees to resolve business, customer and vendor issues quickly. Works alone or as part of team to manage high volumes of work in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Inventory Control Specialist
Samsung Austin Semiconductor
10.2022 - Current
- Create and maintain reports of the ever changing inventory of the Spare Parts Warehouse
- Ship and report overstocked parts to our offsite warehouse where the parts will be held
- Oversee and find solutions to vendor discrepancies that have been reported by Spare Parts
- Prepare and count the Spare Parts Warehouse for the annual audit
- Receive extra parts from other departments in Samsung and put parts into our offbook system/area
- Find and research any inventory discrepancies in the Spare Parts Warehouse
- Raw Material Handler
- Pull and verify orders from the FAB area
- Check daily inventory reports
- Order low stock materials from the offsite warehouse
- Maintain and refill low stock areas
- Work closely with other departments of Samsung to maintain the quality of our materials
- Create reports of bad quality materials and ship the material back to the vendor
- Organize and ship off used material back to vendors
- Create and maintain past reports of older material that had been sent
- Spare Parts Puller
- Accurately pull parts that have been ordered by other departments of Samsung Semiconductor
- Clean, organize, and maintain shelves where the parts are located
- Receive and sign for incoming shipments from semiconductor vendors
- Receive returned parts from other departments
- Handle big/small parts to be received into the Spare Parts Warehouse
- Maintain records of processed shipments
Service and Engagement Team Leader
Target Corps.
06.2020 - 10.2022
- Manage and organize the front of the store ie. planograms, end caps, lanes, training employees on corporate expectations and understanding the importance of loyalty and the guest experience.
- Respond to guests' concerns via email, phone, or survey response.
- Manage curbside experience for our guests ie items are correct for the guest, items are not damaged, items are in the right area, and taken to the guest in a proper time frame.
- Assessing the front of store experience and anticipate and/or react with urgency to any scheduling needs based on fluctuations in guest traffic and sales.
- Lead and follow-up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiences.
- Trained new team members to perform store duties
- Worked in a busy environment with frequent interruptions
Store Manager
GameStop Corp.
03.2018 - 05.2020
- Maintained profit and loss reports for the store/district
- Be in contact with the district leader about how store was being maintained and protocols were still in affect
- Managed employees, maintained protocols for the store/district were up to par
- Received and signed daily shipments from UPS from corporate office
- Shipped off online orders and shipments to the corporate office.
- Handled and received large shipments of products.
- Trained new employees to perform store duties and company policies/procedures
- Trained new employees to do cash handling, guest service practices, and computer systems
- Interacted with vendors that came in and out of the store
- Got recognition on reviews about great customer service
- Assistant Manager (10/2014-3/2018)
- Managed employees, made schedules, cleaned the store, shipped and took in shipments from corporate, took care of guests, sold products, made product displays.
- Made sure guests needs were met efficiently and effectively
- Established and enforced for employees to follow
- Oversaw behaviors of employees, managed paperwork and count of inventory, and made bank deposits.
- Utilized computer, register, 10-key, money management
- Taken calls from customers about inventory, deals, and events
- Worked close with the Store Manager to make sure the store ran smoothly
- Made sure products were in good condition and priced correctly
- Assisting guests with repairs or exchanges of damaged items
- Training new employees
- Senior Game Advisor (10/2013-10/2014)
- Managed an ever growing inventory of products. Daily and weekly on-hand counts performed in an effort to keep shrink levels to an absolute low.
- Maintained and counted money in registers and safe
- Handled Store deposits and change orders for the safe
- Maintained, cleaned, and organized the store
- Provided customer service by greeting and assisting customers with their needs
- Maintained and sustained reservations of upcoming products, store membership, and protection of products
- Game Advisor (06/2011-10/2013)
- Maintained, cleaned, and organized the store
- Provided customer service by greeting and assisting customers with their needs
- Maintained and sustained reservations of upcoming products, store membership, and protection of products
Education
High School -
Jack C Hays High School
01.2010
No Degree - History
Austin Community College
Austin, TXCoding Boot Camp
University of Texas at Austin
Skills
- I have experience with Microsoft Word, Excel, Outlook, and other computer programs
- RF scanner usage
- Inventory documentation
- Storage planning
- Computer tracking
- Warehouse operations
- Database updating
Certification
- Forklift License - 2024
Languages
Spanish
Elementary
English
Native or Bilingual
Timeline
Inventory Control Specialist
Samsung Austin Semiconductor
10.2022 - Current
Service and Engagement Team Leader
Target Corps.
06.2020 - 10.2022
Store Manager
GameStop Corp.
03.2018 - 05.2020
Coding Boot Camp
University of Texas at Austin
High School -
Jack C Hays High School
No Degree - History
Austin Community College
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