Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Handled cash transactions and maintained sales and payments records accurately.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Administrative Assistant
PureView Health Center
06.2024 - 02.2025
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Senior Resident and Office Assistant
Carroll College Residential Life and Housing
05.2021 - 05.2023
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Organized social activities that promoted engagement within the residential community, including movie nights, game nights, and holiday celebrations.
Enhanced resident satisfaction by addressing concerns and resolving conflicts in a timely manner.
Served as a liaison between residence life staff and student organizations to encourage collaboration on events or initiatives benefiting both parties.